Hampton Inn Phoenix Airport North

Location

Bathroom smelled so awful like mold and feces. The bathroom door didn’t shut all the way, there was no fan. The ac unit rattled The extra blanket in the closet smelled rancid. The fridge in the room didn’t get cold. The front desk staff at check in was cold and off putting.

Stayed a total of four nights (two visits) in April. The best part of this hotel is the staff who are cheerful, kind and efficient. Prices are not cheap:. We paid $200- $300 a night during our stays. Unfortunately this hotel is being run on a shoe string with many areas showing neglect such as lighting throughout the building that is dim and yellow and hallways that are under-air conditioned with worn carpeting. We stayed in two different rooms and both of them could have used a deep cleaning. The towels and linens were worn and the bed was extremely hard. Pillows smelled musty and old. The in-room lighting was insufficient with low wattage bulbs at the desk and bedside. The wall air conditioning was very noisy and the window shades were either completely broken or malfunctioning. We are Hilton Honors members and have had Diamond status in the past. Hampton Inn’s have been our preferred hotels while traveling, so we’ve stayed in many across the country. In our opinion, this hotel was not representative of a brand we have come to trust for consistent, comfortable, clean rooms at a reasonable price.

Location to airport

Na

No longer shuttle service. They use Lift. Small grocery store very poor frozen meal selection. Bathroom barn doors avail no privacy and difficult to slide

Close to airport

Please sprinkles in the pool are not necessary

We got stranded in Phoenix, and the airline put us up in this room. I was very ill, and the room was large, clean and restful. This is the newest and largest Hampton Inn that I've stayed in. It's quality is more like a Hilton Garden Inn. The staff was kind and efficient.

Location was good. Clean hotel. Didn’t partake in breakfast because of an early flight. Have stayed at Hampton Inns in the past and had a comfortable bed. This bed was absolutely HORRIBLE! I felt like I was sleeping on the floor!