Hampton Inn & Suites Rochester/Victor

Pool water was warm

Jaccuzzi was out of service

A group of 9 friends stayed here for 2 nights to attend a local Rochester event and I cannot say enough good things about this hotel! The front desk staff is so very nice and I want to give a special shout out to Theresa, who works mornings in the breakfast area - what a lovely and friendly person she is! Our rooms were clean spacious with 2 double beds and a nice size bathroom. They do not clean daily unless you request it, which we did not. They have a wonderful large variety hot breakfast: the egg and cheese omelets and the scones were outstanding! It is offered from 6 to 10 am but coffee is available all day as are bananas and apples. They allowed us and others to use the breakfast area in the evening to socialize and play cards. They do have a grocery store type area to purchase food and other items - so a 16 oz. bottle of Diet Coke was a bit pricey at $5 but…..and I do not know what other items cost. Some used the pool but to our disappointment the hot tub was not working! The surrounding area is very convenient for shopping and eating out. I would definitely recommend this hotel and will stay there again without question!

We liked our check in host. Daniel was super nice. We liked the layout of our suite. worked great with young children. Pool area was fun.

Hot tub was ice cold..colder than the pool. The beds were beyond uncomfortable and the sleeper sofa had black mold stains on it with burn holes on the sheet??..