Holiday Inn Lima Miraflores by IHG

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Great Location, Rooms are Clean, Spacious and room view was Great. Park, stores, restaurants close by, local markets within walking distance. Staff is always welcoming and friendly that I had the Pleasure of knowing their names, Bill, Nicol, Emily, Rosario, Nilton, Brissa, Mirely, Mirco to name a Few but overall their Staff gets an "A" for Awesomeness

Room is clean and spacious. But air conditioning system keep only to 18 or 19 degrees is very cold. The blanket not warm enough.

Convenient and quiet. Breakfast is good

Here is a polished and professional review: ⭐⭐⭐⭐⭐ Outstanding Service and Hospitality After traveling from the United States and experiencing a chaotic and stressful situation with Copa Airlines, it was truly refreshing to encounter genuine kindness, empathy, and professionalism at the Holiday Inn Lima Airport. From the moment I arrived, Leyla and Oscar went above and beyond to ensure I was taken care of. Their communication, teamwork, and attention to detail were exceptional. As I remained in Peru without the rest of my travel party, they made certain that Marco, Bridget, and David were fully informed of my situation, providing a level of service and care that gave me tremendous peace of mind. In my 57 years of life, I can honestly say I have rarely experienced customer service of this caliber. Their compassion, professionalism, and dedication to guest satisfaction are a true reflection of what hospitality should be. I would also like to recognize the Lime Restaurant located in the hotel lobby. The breakfast was phenomenal, and the restaurant staff provided service that was equally impressive—attentive, welcoming, and committed to creating an outstanding dining experience. My sincere thanks to Leyla, Oscar, Marco, Bridget, David, and the entire Holiday Inn Lima team for turning a very difficult travel experience into a positive and memorable stay. I highly recommend this hotel to anyone visiting Lima. — Odalis Santos, USA 🇺🇸

We had an excellent experience with the hotel staff, particularly Ms. Brissa and Ms. Nicol, who provided outstanding service throughout our stay. The hotel offers a high-quality breakfast and exceptional room service. The level of cleanliness is impeccable and noticeably superior to that of many hotels we have visited in the United States. The property also provides convenient amenities, including an ice machine, swimming pool, and fitness center. The staff is consistently attentive and readily available to assist with any needs or unforeseen situations. We spent eight very satisfying days at this hotel and confidently recommend it to other guests.

We had a great experience overall. Everything was well kept, and the service was excellent from start to finish. Brissa and Nicol looked after us every morning at breakfast and were always so friendly and welcoming. Their kindness and enthusiasm really stood out and made our stay even more enjoyable.

The experience and the service was awesome. Special mentions to Nicol,Bill,Andrea,Johana,Brissa and Joselyn. Thank you so much everyone I had a wonderful stay

Location, cleanliness and staff all 10/10

The location was very convenient for places of interest.

Had a very comfortable stay. Clean and modern rooms with safety and security provided 24/7. We had half board included in our stay. Must mention that breakfast had excellent choices with gluten-free options as well. Dinner is Ala carte with fewer options that can get boring if your stay is more than 2 days. However the restaurant manager went out of his way and curated a special menu for our last dinner. That was a thoughtful gesture. Also, it was my husband's birthday and they surprised us with a pastry tray. Appreciate the extra effort put in by the team to make our stay all the more memorable. Thank you !

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