Extended Stay America Suites - Houston - Willowbrook - HWY 249

There’s not one thing to like about this property.

The rooms were infested with roaches especially the third floor; dont ever go up to the third. I didn’t like the racism especially from the white female with black hair whom claims she’s the manager. She will continue to look at you especially if you have any children with you, I wouldn’t suggest bringing them here. There’s also some illegal stuff she does with the Indian man. Ive already filled my police report and hopefully everyone sees this before they take it down. This place should be shut down and the two workers should be in federal prison.

The room smelled like they swept it with pee in some areas. The 500 number number you are suppossed to call is never answered. The fact it doesn't have front desk all time is terrible. Staying away from it as much as I can.