HomeTowne Studios by Red Roof Colorado Springs - Airport

The worst hotel I have ever seen

The people seemed fine, just didn't want to take our chances with lights falling off the wall and some other noticed issues.

No

Nad todo bien sucio

Do not stay here! The photos are deceptive! This place is run down and filthy with the scariest looking people hanging around. Rooms are disgustingly dirty and smell like smoke. There was blood on the mattress in our first room, something that looked like s**t on the walls, A/C wasn’t working, vomit in the hallway, junkies hanging around every corner. After we complained, the next room they gave us was beside an empty room full of old refrigerators?? and it was just as dirty if not worse. This is a place is a crash pad for the dregs of society. Not a place for a clean, quiet stay. I did not feel safe here. The lady at the front desk was very nice and tired to accompany us, but of course, she could only do so much.

Pésimo lugar no Lo Remiendo

Quise cambiar fechas y nunca me dejaron presiono lugar

The girl Ashley at the front desk is the best she was kind and helpful and even more. Told u I would write about u and give u kudos for being a stand out person and employee. I give the whole place a five out of five during my stay helpful staff clean rooms and good people

Staff

Dirty, no rooms. Moldy. Smelled really bad. First room didn't have AC, Moved to a "better room" but smelled worse.

This place was terrible. They claimed that they cancelled our reservation 30 mins before our arrival, but we never received any notification. At all. Furthermore, while scrambling to find a new hotel, google had their hotel as having availability for an even cheaper price than what we’d reserved the original room for. They offered no reconciliation and just turned us away at like 8pm. Awful place. Horrible management.

The staff was very friendly and as helpful as possible. However other aspects where lacking. The door to my room did not lock, you could literally push it open. The bedding was dirty and there was uncleaned or stained blood all over the bathroom sink area. The tv had 2 channels and no remote. I made an online reservation and after I drove all the way from Texas when I arrived, I was told they only had one room and they weren't sure if it was clean and asked me to go check. Someone else had seen the room and left. So my reservation might as well have not existed. I got some kind of terrible rash or bug bite that engulfed my entire lower stomach region with welts and swelling so I had to make an unplanned visit to an urgent care. It completely ruined my vacation I saved for all year and I am still in pain/swollen from the rash. I definitely wouldn't recommend this place or stay again. I feel bad for leaving a bad review because the staff was very accommodating but it was a terrible experience otherwise.