Melbourne Metropole Central Official

Location was good, Friendly staff

we moved from two rooms the first had a large broken glass mirror door and shower screen was also broken. The second room had a broken glass shower screen. The third room was ok however in all rooms the tile grouting was absolutely filthy. Also the air conditioner had no heating mode.

Location (although close to housing commission), close to many restaurants and pubs, parking underneath the building, bed comfortable

Bathroom was dirty, room smelt, curtains dirty and falling of the racks, noise from trams, window paint peeling off

It was perfect for our Melbourne visit The staff were friendly, informative and flexible

Nothing. All good

I do not like the spam i keep getting from booking.com and will choose another method of booking next time.

Breakfast, location , friendly staff

Television set up

Location was great as I had arrived from 300 kilometers away for admission into Saint Vincent's Private Hospital Fitzroy at 7am the next morning. A 10 minute walk to Hospital Admission Desk.

Everything was very good, there was nothing that I did not like.

Convenience of being close to the hospital

Communication. I ended up staying for a total of 9 nights and they only serviced the room twice and that was because I asked them too. I didn't know they had a complementary laundry until day 7 but asked for a clothes airer 3 times to do hand washing. The room wasn't the greatest and it was an upgrade due to the elevator having maintenance done. I had to drag everything up the stairs, there was hair on the floor in the toilet. The glass on the shower door in the corner was black and after requesting a quiet room to be (upgraded) to a room that was on Brunswick Street all I could hear was traffic & trams , I think the window needed resealing. The maintenance of the room is very poor. I have to wonder how often the owner looks at the rooms. The staff were lovely but very dismissive when I asked for anything ie: a rubbish bag for the bin, "Oh just come and ask for one" ?? It was convenient for me to walk to St Vincent's hospital and the bed was comfortable.

the property was clean and nicely laid out they were so accommodating at a time where i really needed it

nothing