Novus Jiva Villa Resort and Spa Anyer

Location, super clean..

Price could be little less for a place like Anyer

The room, the view, the surrounding park Breakfast menu is various and delicious

The location is a bit far and secluded, but it can be a good thing depending on you preference. In hot weather the AC were a bit warm for me

All

None

Room consider ok. can play at beach with shuttle

The hotel was not very well maintained, and the overall service fell short of expectations. Staff were unwilling to provide an additional blanket upon request, which was disappointing. The doorknob in my room was broken, and basic amenities such as hand towels were not provided. Considering the price paid, I do not feel the stay offered good value for money. There is definitely room for improvement in both maintenance and guest service.

Frienlt staff and delicious foods

Tidak ada petunjuk penggunaan coffee machine dan cara buka kunci pintu geser di balkon

I liked it because I was expecting worse, the location is nice the hotel facilities are nice, the staff are very nice and friendly, except the beach pool and beach pool area. It look much better on the pictures but in reality the beach pool/area is crap!

See above

- quite modern style and design, the rooms and terrasse are big, the room service is good quality - beautiful view on the Vulcano and straight

- you pay high price to get a terrasse but you can not smoke on it ! - only one electric plug for all the room ! only one towel for 2 persons, and they refuse to give more (based on a 200 EUR rate per night, and 5 stars classification) - some of the staff can not inform properly (they told me that breakfast is until 12 am, but actually it was 10 when arrived in the restaurant) - no indication where and how to go to the reception, when arrived (just guess that you have to park your car somewhere)