Fairfield Inn & Suites by Marriott San Francisco San Carlos

Clean hotel, close to SF airport. Friendly staff. Will definitely stay again.

Enjoyed the location. Watching the planes come and go was fun. Convenient to amenities. Staff was friendly and attentive. Space was clean and comfortable. Never tried the pool, so no comment there. But overall I would stay here again.

This hotel was not as advertised. ALL of the switches in the room were occupancy sensors, meaning the lights wouldn't turn off. Turning lamps on was dangerous, as one was falling apart and both had broken switches. The management was ineffective and largely missing, as children running through the halls at midnight, music until 2am and the smell of marijuana taking over the entire bottom floor would confirm. The one item that would turn off on the occupancy switch was the air conditioning - while I was sleeping. Staff cleaned the room and removed the used cups without replacing them, and neglected to wipe down the mirrors that had layers of dust atop them. The provided pillows were half-sized and ONLY light feather pillows, so if you weren't used to them you'd have a locked neck in the morning. The bed springs creaked loudly as they tipped you off the edge, and the 'blackout' curtains did not help the stream of light from the constantly flickering, poorly maintained parking lot lighting. As we were checking in, a guest approached the front desk about fraudulent charges that popped up upon his checking in. I attempted to purchase upgraded internet 3 times, but the system never worked. I needed this due to the obvious cell phone blocker installed in the hotel. My signal would drop from full 5G to less than half of a 4G signal upon walking in through the front door. Our team left early and slept in our trucks. This should not have the Marriot name attached.

Elevator does not work. Be prepared to carry your bags up the flight of stairs to your floor. Neighbors are noisey and can easily hear noise from other rooms due to thin walls. Toilet seat is very low to the ground. They charge for parking.

Not much to like here.

It was a very excellent experience, thank you!

Property was isolated,remote. Room was dirty, beds were not even made fully. There were dirt marks in the shower/bathroom. When I checked in I stood for several minutes with three employees standing at the front without any acknowledgement or help and there were no other customers around. Horrible experience and very upset that Expedia says we were only 9.55 miles away from where we were there for yet it was still an hour drive somehow without much traffic. Overall worst experience we've had with Expedia.

Friendly staff

Staff is really good,Pablo is the best

Average