HOTEL SHIVAYE

Friendly staff who went the extra mile to help me

The en-suite could be improved to make a shower cubicle.

Nothing obvious

The room was sub-standard without any cleaning. Bed sheet was in torn state with mucky pillow. On first night the electricity from power grid was down for 3 times. Generator backup was expected, but as soon as AC or kettle started Generator gave-up. The 3rd bed on premium triple room is very small.

Everything was good

no breakfast / dining at hotel . it was outsourced but food was good . staff very courteous and prompt in proving room service, market was nearby so every thing within reach.

NA

Property located near Har k Pauri with wvery genuine pricing and staff were really good.

Staff was very polite and helpful. Rooms were clean and well arranged with clean bedsheets. Towels and soap bars were provided. Wifi was excellent.

I had booked two rooms at Level 1. Rooms were stinking due to unbearable smell coming from attached toilets. TVs were not working in any of the room and staff could not fix as it was late around 8 PM and no-one was available to fix.

I do not understand how did anyone give it an 8 in reviews. The hotel was in a hidden street. There was no lift. But the shocking part was the room we got smelled pungent of mould/fungus. It wasn't clean either and when we complained they said its because it was closed n they didnt have any other room. We had to ask for basic soap and a sitting low stool for bathing as there wasnt any. The bedsheet were off white with oily stains. We were so tired after a long journey but still we couldn't sleep and left very early. We had to take a short trip to the Ganges and when we got back at 7am the hotel door was closed , no one was answering to the knocks. After almost half an hour of waiting someone came to open the door. We collected our luggage and che ked outright away. Absolutely nightmare and absolutely not worth the price. Mind you there are several hotels with same name in the same area but dont expect them to be any better. I will never recommend this hotel. We got lured by the reviews and now learnt not to trust thise either.A big minus👎

The room is clean and spacious.