Princ Heritage Rooms

Terribly rude staff. They came into my room to kick me out when I was 20 minutes past check out time and had asked for late check out. They didn’t help me with my bag after harassing me into leaving down 4 flights of stairs. This is after they tried to enter my room 30 minutes before check out.

Room was difficult to find after hours as the name listed on Expedia did not match sign at hotel. Once we figured out what room we were in it was a lovely hotel!

Fabulous room right in the heart of Split. Room was very clean and instructions to enter properly was given in easy video photos. Definitely stay there again.

Everything was good but not having elevator and have to carry our luggage to the 3rd floor was not easy

It was beautiful and room in the old town. Simple accessible when arriving at the plaza main entrance parking lot. Then enter the property by the undergrown market. I easily found the second access to the waterfront plaza with very few stairs for the remaining stay. Even the staircases to the room were the roomiest. The property looked brand new and spotless. The door code is a bit complicated so I thought the owner could just provide the procedure images via WhatsApp would be sufficient (the video instruction would burn my cell-data that should not require). At the time I stay Oct 2023, only written instructions were provided. We spent a few minutes to figure out with the mentality that we were in the foreign county that confusion would happen. A next-door visitor arrived about 1 hr. after us. She spoke loudly and angrily on the phone to the owner because she could not figure it out. We came out to help her. Room was decorative with excellent spot lighting. USB ports were available, which was a big plus. The bed was very comfortable and met the king size dimension. The refrigerator was the smallest in size, but it was the noisiest that I have ever seen. I stayed in three other apartments/studio during this trip. No other fridges made a loud noise at all. Smart TV was not available. Local channels were limited. Grading 4/5.

The place was right in the best area for sites in Diocletion's Palace.

The property was excellent - conveniently located on a quiet alley right in the middle of the Diocletian's palace. We enjoyed the balcony and our room was great. My communication with Daniela was also excellent - she was very helpful with all aspects of our trip. My only complaint is that the room was not cleaned at all while we were there. In particular we would have liked to have had clean coffee cups and replacements for the coffee each day and despite asking for it this was not provided.

This is a bit odd in that there were no personnel on site. Checkin is handled via email. But they have a phone number to call with issues, and the 1 time I called, my call was promptly answered and the issue dealt with. Excellent location in Diocletian's palace, just steps from the main courtyard. Very clean

Overall a great apartment. Amazing location once you get oriented. Very quiet despite being right near a particularly busy part of the palace. Only issue I ran into was with the people above me on one of the nights -- someone was walking around and moving things upstairs from about midnight to 4AM and it was all very audible through the ceiling. That can happen anywhere but the floors/ceilings are on the thin side, just FYI.

Great property in an even greater location. Within 10 feet from our door we were in the thick of old town touristville which can be noisy at time BUT the room has almost soundproof windows so even the Bells didn’t wake us. Could have done with a little more towel and coffee service but apart from that it was a great room with good facilities.