Smeraldo Hotel & Apartment

A spotless modern very stylish unit, so comfortable. Location was ok, young staff were all so delightful, oh and a good cafe on the corner. It was a bit expensive due to construction site noise next door but everywhere here is under construction.

there were no coffee mugs and only basic kitchen utensils

Staff was amazing. The guy who checked us in was so understanding and provided us with the best customer service

We enjoyed our stay in Son Tra!! I would definitely stay here again. The room with two double beds was a good size for two people and the bed was very comfortable. The staff were very helpful.

It was incredibly close to the beach and the staff were very helpful

The fact that the hotel was closer to the shop and nice restaurant. Hotel is in a good location, the staff is very kind and helpfull.

Great hotel for a few days in Da Nang and definitely value for money. Staff were very friendly and helpful. Clean, comfy room.

The room stank strongly of smoke, the staff were not unfortunately not very helpful or friendly towards us either.

Đến nơi báo ko còn phòng.

Làm việc không chuyên nghiệp.

Nothing

1. It's dirty. Totally neglected hallway and rooms. I'm a blonde and somehow I had a hair tie with brown hair in my bathroom, topped with the toothbrush on top of the shower the towels do not look and do not smell clean either. I had a dirty sock on my balcony floor right on a plant •e 2. There are two HUGE constructions sights nearby. They work 24/7, so you literally have no peace. Closing a window doesn't help much, since then the room is hot and you need alc which sounds like an old Soviet Union fridge when on.... 3. My first room's door' lock didn't work. And I had a shared balcony with a neighboring room where there was a man... •• at least with that they assisted and moved me to a different place. 4. I suppose they might have some bed bugs or use some weird laundry detergent, as after each night (and I spent two) I woke up with rush on my body and it was itching eg 5. Swimming pool is not existing, no coffee/breakfast option, room amenities had an extremely dirty tea pot and one glass (like how was I supposed to have a tea? In a glass glass? 6. Additionally charging you % commission when paying by card

Sehr freundliches Personal und sehr gute Lage. Bequeme Betten.

Die Ausstattung im Zimmer ist eine Katastrophe. Keine Tassen, 1 schmutziges Glas für 2 Personen. Keine Nachttischlampe, kaum Steckdosen. Selbst wenn man das Licht im Bad anmacht , ist das ganze Zimmer beleuchtet. Die Fußmatte sah widerlich aus. Beim duschen wird das komplette Badezimmer geflutet ,welches 24 Stunden braucht um abzufließen. Die Unterkunft ist deutlich älter als es die Bilder zeigen. Der Balkon ist zum Nachbarzimmer nur durch eine Pflanze abgetrennt, weniger Privatsphäre und es gibt kein Safe. Kein Mülleimer, nur ein kleiner neben dem Klo. Wir hatten einige Unterkünfte in Vietnam im Preissegment von 25-35 Euro die Nacht und diese war mit Abstand die schlechteste. WLAN ist sehr schlecht.