Luxury Westpark 2 Residence Lake View W2

Faltaba una toalla y no la llevaron

Tiene todo lo que se necesita al hospedarse. Pero queda algo retirado y a veces en servicio de vos publico estaba muy lejos según lo que se quisiera visitar. No habían espacios de parqueo y tuvimos que pagar extra por aparcar vehículo y por limpieza

I’m giving this property 1 star due to false advertising. The listing showed a photo of a nice swimming pool and hot tub, and it appeared in filtered search results for places with a pool. It even displayed the pool icon, which led us to believe these amenities were available on-site, the main reason we booked this apartment. After arrival, we asked the host about the pool and were told: “The swimming pool is 5 minutes away, and you can find prices and conditions on their website: https://complexsportiv2000.ro.” Seriously? Sending guests to a public sports complex and expecting them to pay separately is completely unacceptable. It’s misleading - clearly intended to give the impression that a private or on-site pool is included. To make matters worse, the “lake view” turned out to be nothing more than an urban gray skyline and two nearby cemeteries. No lake view. The apartment itself is clean (shower not so much) large and located in a quiet area. Communication with the host via WhatsApp was quick and efficient. Check-in was code-based, but filling out forms at 11 p.m. was not ideal. Also, be aware this is an Airbnb-style rental not a hotel, as the listing may suggest. There are no stores or public transport options nearby, so a car is a must. The cleaning fee of 30 RON (under $7) was clearly stated and reasonable to answer to those who complained about it. That said, I would not have booked this place if I had known there is no pool. Be warned: this listing is a lie.

Nous sommes arrivés au niveau de l'immeuble et il nous a fallu plus d'une demi-heure pour avoir les instructions pour rentrer dans l'appartement. On nous a aussi demandé de nous affranchir des frais de ménages d'un montant de 30 euros. Ces frais auraient pu être justifiés si l'appartement était propre mais il n'en était rien. Nous avons trouvé des cheveux et des miettes au sol et le lave-vaisselle n'était pas vidé. De plus, sur l'annonce il y a l'évocation d'une piscine mais impossible de la trouver. Quelques bons points néanmoins, l'équipement de l'appartement est correct (machine à laver, climatisation, cuisine équipée) et le balcon est agréable.

Had to pay a cleaning fee of 30 euros, not sure if I missed the extra charge on the Expedia website and also the swimming pool is not in the property but rather another private property and there is additions fees for that and I don’t understand why this is listed in the apartment listing. Overall apartment is good though.

Airbnb style super nice

Brilliant location and perfectly laid out. We cant wait to book again xx

Everything is beautiful about this property except the wall art pictures(kind off scary at night).

The staff communicated consistently with me until I arrived. They helped me celebrate by anniversary by offering a drink package and upgraded us free of charge. Would highly recommend this company to anyone. We will definitely be coming back.

5 stjerner