Extended Stay America Suites Washington DC Alexandria Landma

Room was old and unclean, hairs in bathroom

Receptions were berry rude

1st room was non smoking & smelled of smoke when opened the door—window was opened—fresh air??

Very thin walls, just walking down the hallway to our room, I could hear EVERYTHING in the other rooms from cooking, tvs, and sexual relations! Upon entering my room, the bathroom door was shut and opening it release an awful smell, so much so I check the toilet to see if the seal was bad allowing sewer gasses in. Very poor patch jobs on counter and walls, covered with caulk instead of paint, etc. Other patrons creeped me out so bad eyeing my 21 year old daughter I no longer felt safe enough to stay and was given a full refund for the 20 minutes I was there. As a female traveler, I just didn’t feel safe there.

There was too much bad smell in the room

Just mindful that this property offers long term housing alternatives to various populations in the community.

Booking clearly says non-smoking room, still I was given took stinking with cigarettes smoke. I’d take a trip with all my belongings back to front desk to get another room. Air conditioning was noisy, I preferred to not use it. Hair dryer was not working. Grab-n-go breakfast is nothing but coffee and oatmeal packets. NOT A VALUE FOR MONEY.

The shower in my suite did not work. I informed the front desk , he came upstairs and confirmed that it was not working. He told me politely that there were no other rooms available. I needed to shower so he opened a room that was vacant but not cleaned yet so I could take a shower. I had to leave my room on the 2nd floor at almost midnight to go on the 3rd floor in order to clean up and came back to my room. I asked if I’ll get some form of compensation because of how inconvenient this was. I did not. In addition the pillow cases were dirty; had to remove pillow and sleep without. I had a very uncomfortable night. I hope they can read this review and refund me because that showering on the 3rd floor was very inconvenient!

Pros: Room was clean, staff were nice, easy check in and easy to find. Cons: No items in room (ie. dishes, coffee pot etc.) though we’re provided when asked for at front desk, towel bar was broken, hallways smelled of marijuana as some guest were smoking in room. All in all it wasn’t a horrible stay, though I probably would not stay here again. Staff were very pleasant and did apologize for the inconveniences.

I booked a room for 2 double beds and when I checked in was given a room with only 1 bed. The rooms were clean and comfortable.