Suburban Studios of Wilmington

Clean and tidy

We had water go through the stove causing electric shocks to go off in the middle of the night.

Outside is decent, heavyset lady with short reddish hair at checkin was extremely rude and very unprofessional! Rooms look nothing like the pictures, stunk like cigarettes, fridge did not work, old food on plates, glasses not cleaned.

no trash can, floors dirty

Room had a terrible smell, the room also had roaches, microwave was dirty, we also pulled the sheets back to look at the mattress and it was super dirty, stained, and had brown spots. It wasn’t just a specific part of the mattress, it was the entire thing. Room 139.

The space itself that we stayed on in was surprisingly accommodating and simple.

The hotel rooms in this hotel do not look like the ones pictured in the listing. It was very dirty - there were weird stains on the walls, the chair, and the bedskirt; the bed was dirty and I wasn’t sure whether it had been changed or cleaned; the floors were dirty enough that my dog was finding stuff on the floor to eat; and the smell in the non-smoking room was very strong. When I asked to be moved to a new room, it still smelled strongly but was a little cleaner (still dirt in the chair and on the nightstand) and I was trying to convince myself it would be all right to stay in when, after a little while, I noticed a fair amount of mold on the bathroom ceiling. When I went down and said I would find somewhere else to stay, the very kind woman at the front desk told me that hotel policy prevented them from refunding me anything onsite, even the pet fee I had paid upon arrival, and that I would need to go through management to see what could be arranged. I have yet to resolve the situation.

It was ok but the housekeeper never came and gave us any clean towels but otherwise it was ok