Maroma, A Belmond Hotel, Riviera Maya

I have stayed at nice hotels before, but the Belmond Maroma really was heads and shoulders above the rest. Everyone on the staff was truly amazing. From the beach waiters to bartenders to the desk service, recreation services, the hotel really sets a standard for great customer service. I can't say enough good about the place. There was nothing about the place that was not excellent.

Best Place to stay

Was wonderful Hotel staff amazing.

This place is amazing. We were looking at a more private hotel around playa del Carmen and this place exceeded our expectations.

This is one of the nicest hotels we have ever stayed in. The service is amazing.

Ono of the best resorts in the world! In my opinion. The staff is just unbelievable! The spa is first class. The food is exceptoonal!!!! The resort is very secluded and with one of the most beautiful beaches in the world. We have been going every year and can not wait to go back!!!

Exceptional service, great get away place far away from crowded resorts.

Location is perfect, on an undeveloped stretch of Maroma Beach, spared from development overtaking the rest of the coast. Elegant and low key, the rooms are lovely, the staff genuinely friendly and attentive, and the breakfast is amazing. Our second stay, I highly recommend. The only quibble I had was that the kitchen could up it's game at dinnner, some dishes were perfect (scallop cerviche for examaple) while other dishes were pedestrian. Overall I think Belmond Maroma is the finest property on the Mayan Riviera.

The hotel and its amenities are excellent. Service is impecable and the people sorking there are the kindest. If you're looking for a classy hotel far from the hussle and noise, this place is the best. The two rests are so nice, the beach is beautiful, spa is amazing. Gone with kids and without, both experiences were great.

This Hotel is built into the landscape of the Yucatan. It was a prior private residence and still very much has that ambiance. The architecture truly melts into the landscape. The structures are built of slate, natural rock, native wood and glass. The main bar is right on the beach as well as the outdoor dining area. There are three swimming pools and gorgeous fountains all around the spa.They are extremely conscientious about being green even going so far as to introduce their wooden room keys in the future. They serve everything at the bar from glass bottles and even give you the option to opt out of using plastic straws. I cannot say enough about the staff. Everyone was so warm and willing to do anything to make your stay more comfortable. The food was equally fantastic!