Roami at Hotel Astor

No body there to help staff very rude

Great location. NO front desk help. Took ten hours to receive a call back when in need of help. Room smelled like mildew. Bathroom door didn't open or close smoothly. Parking situation terrible and massively expensive. Massive traffic all around.

The only negative comment no face cloths, house keeping never washed any I had plenty of hand towels and dry towels though. Has to use hand towel as face cloth. I was worried about no front desk service but they responded right away with any concern I had by email. I will definitely be back

Just ok. Hotel had and room had a musty smell to it. Carpet in the room had stains and there was tissues from the last tenant under the drapes.

Me gustó, tiene buena ubicación y es un hotel muy limpio. I liked it, it has a good location and is a very clean hotel.

Really liked the bedroom and living room area. Had technical difficulties getting in the room at first but the building staff was helpful. I would say here again, it's worth the price and good location.

The hotel is reasonable. The location was good, the service was friendly and the room was as clean as expected. However, I had a problem with the structure of the room: the curtain was broken, which gave a feeling of neglect. It didn't completely compromise the stay, but it is something that could easily be fixed with basic maintenance. If you are looking for something simple just to spend the night, it may be an acceptable option. I only recommend that the staff pay more attention to details to improve the guest experience.

Very good location to oceans drive... communication was poor. The entry code given into room didnt work. No customer service at desk throughout my stay. Theres a number to call got no reply back. Had to call customer service and sort it out. Finally got into my room 6hrs later so wasnt the best start. Luckily had friend's staying down the road so went there.

It would have been ok but i had the suite that wasn’t cleaned had hair left behind, the bath tub faucet ran the whole time called support and nothing was done to fix the issue

I liked how safe the property entrance was and getting into room was safe as well. The room was very comfortable and accommodating. Would recommend to others and return to stay again.