Spencer House

Location, layout, cleanliness. Owner replied quickly when we couldn't find the entrance and was very helpful.

Stairs and difficult to find. My mum and dad have mobility difficulties but once in the accommodation were comfortable.

Good location and enough space for 2 people.

We booked apartment for 3 months and from beginning there was persistent problems with electricity. We stayed without light and heating for some days (it was really cold at the end of January and on February:-(((). At the beginning the agent tried to help us, he paid for extra electricity and promised to solve the problem with owner and find other apartment. But it doesn't happen. Any reaction to our calls, letters, no refund. Total ignorance. Booking.com tried to resolve this problem, unfortunately without success. The other inconvenience: the apartment didn't have a vacuum cleaner and other cleaning supplies. Very inconvenient when you stay for three months.

The house was having all required equipment and goos support from the owner for any issue

Few things must be done immediately: 1. The almirah needs a rod and hangers as no place to hang clothes 2. In a longer stay of more than a week , one house cleaning should be done in between

The outside needs cleaning and no cooking ustensiles found.

Everything

There was nothing negative to say about our stay.

Location and good value

Every thing good

The kitchen and toilet facilities were good and there is parking available.

The room was not the same as the one I booked. The sofa bed is just a sofa. Upon arrival the bedroom walls were wet and mouldy and the ceiling was leaking when it rained. The leak was eventually sorted. The electricity occasionally turned off from the mains. The TV needs replacing and the wardrobe was damaged so nowhere to hang or store clothes. Purchased our own cleaning material and toiletries. The booking sites are now showing the correct pictures.

Everything!! Excellent location, modern apartment and easy to speak to owner! I would recommend this to anyone as it was better than we thought!!

The post code was different on the booking to what the owner gave us so it wasn't so easy to find it.

The person who took care of our stay there was extremely helpful. Tried to fix anything that was required immediate attention. Very responsive in terms of questions being asked about the place. The place was easy to get into, very accessible.