Emporio Ixtapa

We had a king suite facing the ocean, larger than I thought it would be, beautiful views from every window, the beach was beautiful and the location was walkable to many restaurants and shops. The staff was friendly and accommodating to all of our needs and wants

We go to bed early, but the music was very loud starting about 9 pm.

Tiene en el área de reccepción mesa de ping pong, una de billar y otra de futbolito lo cual no shizo más amena la espera de entrega de llaves de habitaciones, pues el tiempo de espero fue de 40 minutos aprox porque eramos muchas personas. La alberca muy limpia y con muchos camastros, la playa también está bonita y con camastros y camas. El personal es amable, las habitaciones y todo el hotel muy limpio en general. A pesar de que el hotel estaba al 100% de ocupación y de que sólo cuentan con un restaurante para desayunos, comidas y cena buffet, nunca hicimos filas, el tiempo de espera que tuvimos fue de 5 minutos a lo mucho. Las bebidas con alcohol del todo incluido sí saben a alcohol, no como en otros hoteles que las rebajan muchisimo. La comida estaba rica también.

Que tuvieran otro restaurante para buffet y que dejen que los snaks se puedan cosumir en el área de la alberca o playa ya que te obligan a comerlos dentro del resurante, cuando generalmente en otros hoteles te dejan llevarlos a los camastros.

The hotel was clean, comfortable and the staff were very accommodating. Saul Bello, a senior manager, was particularly helpful; as were his front desk staff. There were some minor issues related to language fluency but they were dealt with properly. A good introduction to Ixtapa.

This beachfront hotel is well located in the middle of town. Great shopping, restaurants and sports bars across the main street. Unfortunately, the rooms are dated, windows are dirty, pool crowed with children (not sure if pool is cleaned daily) food is so so, music very loud at the pool and at night. They also sell daily passes for pool access which makes it even more busy for hotel guests. However, the staff is great.

This hotel is beachfront and central location in Ixtapa. You do not need a car. Shopping and restaurants just across the street.

Too many children in the pool. Parents and hotel staff should not allow children to sit at pool bar.

Ubicación, limpieza y servicios

Relación precio-instalaciones, falta remodelarlo