Rodeway Inn Kingston Springs

Very quick check in

It was very difficult to find a park. Due to the parking lot arrangement. It did not appear to have enough parking spaces for all the rooms.

We stayed at this hotel starting Wednesday, and while the staff was friendly and the room was decent for a budget option, our experience had several issues. First, cleanliness was a problem. After showering, I walked from the bathroom to the bed and noticed my feet were filthy—clearly, the floors hadn’t been cleaned properly. Second, the room keys were a constant headache. Both keys needed to be reprogrammed every single night, despite us keeping them away from our phones and storing them either in separate pockets or in the car. The worst experience happened on Thanksgiving night. We returned to the hotel around 11:30 PM, and our keys didn’t work again. The office was closed, so we had to call the number listed on the sign. It promised a response within five minutes, but it took over 20 minutes and three calls to finally reach someone who could help. While the price may be budget-friendly, these issues made the stay frustrating. I would say to look elsewhere. I wouldn't stay here again.

Room was clean. Staff was nice

Run down place.

So damn nice

Hotel manager was very friendly and helpful. Inside was nice and clean, but outside is dumpy looking...Also, blinds inside the curtain would really help keep out outdoor light.

Great room, it was clean and roomy. The gentleman at the front was amazing helping me out when I forgot to ask for a bottom floor room. He found us one right away, my poor 80 year old mother in law wasn't going to make the stairs. So very happy and would stay there again.

Great value for the money. Having a Liquor store just off the lobby gave us pause when we first arrived.

Fece on the toilet seat and body hair on the toilet and in the tub when we checked in. Asked to be moved. Told housekeeping would come. 20 minutes later no housekeeper and I needed a restroom. Gave me key to another room and said we could move there. It smelled of odiferous food having been cooked there. Went back to original room and “housekeeper” startled my son by entering the room unannounced dressed nothing like someone who would be working at any establishment. The soap had been used and he accused me of putting the feces on the seat. I told him I had to wash my hands after seeing the disgusting bathroom. He took a rag, sprayed something, wiped and left. Desk staff having conversations behind the desk with little acknowledgement we were there at check in or check out. Lesson is that you get what you pay for.