Phoenix Hotel

la gentilezza del personale

sembra di stare in un bunker, credo sia la zona peggiore di San Francisco. Non mi hanno reso i soldi della cauzione

It‘s very „different“ to other hotels in a very positive sense! Everything is around a huge patio with a lovely pool, so there is a sense of community with the other guests nearly! Also the beds were super comfortable and the staff easy-going! And the laundry service was cheap and excellent! I loved the overall vibe there!

I thought a location close to UN Plaza was great, but it turns out other neighborhoods might have been better for what I was looking for (nice little restaurants in walking distance etc.) Also a few small things in my room were not working (light switch, socket etc) and wifi was a bit too slow.

Cool place, cool staff.

Cards weren’t working so we had to rely on someone being at the door to let us in which wasn’t always available.

Stayed here for one night while visiting SF for a film festival and the staff was beyond warm and kind! A gentleman at the front desk (I believe his name was Orlando), upon finding out I was visiting for having a film at the film festival - was kind enough to surprise us with a bottle of champagne in our room! It was such a sweet and kind gesture that really moved us. This is a beautiful and very secure hotel that you can tell is maintained with such warmth, care and good vibes. The staff is all so friendly with a great attitude - and I only wish I would’ve brought my swimsuit - the pool area looked like so much fun! I’ll definitely be back! 🤗

The area is a little sketchy but the hotel is very secure and the great staff makes up for it! 💜

Quirky, cool, retro vibe. Staff very friendly

The area is not the best, you certainly wouldn’t want to walk the streets at night time but we never felt unsafe whilst at the property