Value Inn - Livonia

When I got to the hotel they put me in a single room instead of a double like I reserved. Also ac would not get off 61 and no one answered my call at the desk at night to fix it. Horrible don't stay here

Upon arriving at the hotel, I discovered the check in office was little locked with no one at the door. I saw a sign outside of the desk saying to use this phone to call for someone to check you in and the phone was broke. I sat in the parking lot for a half an hour trying to call numerous numbers for the hotel and I was advised to go to the diner next to the hotel because that's where the desk clerk should be. WELL...... the clerk told me "you're going to have to WAIT because I have orders I have to do first" . I then waited in the parking lot for AN HOUR trying to fall back hotels.com so I can go cancel. Well that took for ever and after an hour of waiting the clerk finally finishes her order and decides to check me in. Guess what, my double bed that I booked is not available!!! I've never experienced such an unpleasant/ unprofessional hotel in my life. Don't waste your time and book somewhere else.

No one working front desk. Diner staff had to deal with me. Was told certain areas/rooms in hotel were dangerous. Bed had bugs.

Little pricey for location but it was quiet, comfortable and the attendant was very accommodating. Also there is a little dinner right next to the hotel which is not too costly.

front desk hardly ever has anyone there.

I made a reservation when I got there the lady was on the phone never got off so unprofessional then another lady came from the back she couldn't help me come to find out they had gave my room away...I made a blank trip from out of town

Taped to the front door is a big "Help Wanted, Full or Part-Time" sign. Check-in was OK, but I couldn't change my payment to cash. No wireless available, calls to the front desk went un unanswered. The "free breakfast" wasn't, our room wasn't served, and no one was there at check out. I don't have a receipt, so if the check total is wrong, Expedia will hear about it. If you're passing through Livonia, keep moving. There are better options in Lafayette or Baton Rouge. Truly disappointing.

Very clean, the room had microwave, coffeemaker and refrigerator. Nice size tv. Friendly staff. Great for the price

We arrived into Lavonia and found 2 Oak Trees, Well we didn't even know there was 2 in the area, We had to wait for the Front desk Person, who as we found out was cleaning rooms. She finally came around & checked us in & gave us a room that she said was just cleaned, well we went to the room and it went from bad to Worse, she had said the carpet was just cleaned & an Ozone machine was in the room so she said if might smell a bit differant. Well we stayed abit opened the window and turned on the A/C. Well then it just gotten worse.The Carpet was wet not damp, WET. We couldn't sleep because of the smell even the bedding smelled. My girlfriend go so sick from the smell we had to change rooms, but those even smelled of smoke & something nasty. So we checked out got a refund ( which was the only plus) & went to the other Oak Tree Inn down the street. The other Oak Tree Inn was way beeter & smelled good. If I return to this area agin I would stay at the other Oak Tree Inn. This one is for Truckers & H****** .

Older hotel but very clean and nice staff .