Mi Zona Lodging WTC

Very comfortable, excellent and safe location

All good

Logement avec tout ce dont on a besoin pour passer un séjour agréable à Ciudad de México. La zone est tranquille la nuit, même si on trouve, tout près, des restaurants, taquerías, etc. Le logement est à quelques minutes de marche de la ligne 1 du Métrobus, ce qui est très pratique et commode pour se déplacer en ville. Mention spéciale au café au rez-de-chaussée : très bonne attention et excellent rapport qualité-prix.

Rien en particulier. Tout était très bien.

El lugar

Que no supimos usar la lava secadora

Location is spot on for concerts. Felt very safe

Enamorado de la Zona y el Lugar

Located in a good and safe area with good security to the block, a nice coffee shop next door with restaurants and a large supermarket close by.

1. There were 2 leaks in the kitchen, one on arrival. Someone was sent round promptly to fix. However, when we used the kitchen taps on day 2, the leak came back and very quickly leaked from a cupboard onto the kitchen floor. We had to keep mopping up the floor for fear that the water leaked downstairs. The leak was eventually fixed on day 3. 2. There is no hot water in the sink taps both in bathroom and kitchen. If we wanted to wash ourselves or wash up dishes, we had to heat water via kettle. 3. The bathroom shower looked like it hadn't been properly cleaned in a long time as limescale was built up, including on shower head and soap holder. Note: we did not use the shower because of this and because the water was barely warm. 4. The sheets on arrival smelt and looked as though they had not been changed (hairs in both beds). Sheets were promptly changed after complaining. 5. However, the worse thing for us was that the apartment was cold, especially after sunset. There was no heating in apartment. After mentioning this, a small heater was provided, but was not adequate for the size of apartment. We asked for a bigger heater/another small heater and despite being promised one, we were given a blanket instead and were told that we had been given heating in accordance with rental terms. 6. The manager was poor in responding to calls (she rarely answered calls - and actively "declined" at least one) so we had to rely on Whatsapp messaging which she selectively responded to. We were there for 4 nights, and it was a shame that we had the experience that we did. It could have been so different, as the apartment is a nice space and in a lovely location with good security. It just needs some attention and love and care (eg bathroom needs a proper clean, some fixtures and fittings were loose etc).