La Quinta Inn & Suites by Wyndham Fremont Silicon Valley

staff at front desk are very nice.

house keeping not cleaning rooms thoroughly. Appliances not being wiped and floor carpets are very dirty. Never been carpet cleaned for years from what it looks like. Lots of pets hair dander, urine smell, poop stains on the floor. Friendly reminder, bathroom faucets always leaking even if reported to front desk a few times.

Location and access

Not clean, carpets are all soiled, staff are not friendly, poor support from Maintenance. My door was locked inwards and had to wait more than 45 mts. Still maintenance did not come. Only the front desk girl was available and no help from anyone. Breakfast is not coordinated well. Poor service as well. We stayed 2 days and the room service was never done and the toilets were not cleaned. Not recommended for stay.

nothing

The carpet was dirty. the bathtub faucet was broken and leaked heavily all night. I was very tired to change rooms. the window lock was broken. the knob to the room door was defective on the outside. I needed to try several times to open. breakfast is dull. the property needs some repair.

The morning staff was great

It had roaches and the guy(stocky Latino) on the evening staff was not helpful, very lazy, and didn’t care. He said the manager was too busy to contact me(2 weeks). I got nothing. I’ve stayed there several times over the years with all good experiences. Until this year on 3 separate occasions I was put in roach infested rooms with not a word from management

It was ok.

Dirty rug in my room. When I walked around in clean Sox, they got dirty from rug