8.6 / 10 Guest Rating

The Palace, a Luxury Collection Hotel, Madrid

Name: The Palace, a Luxury Collection Hotel, Madrid
Address: Plaza de las Cortes, 7, Madrid, es
Rating: 8.6

Plaza de las Cortes, 7, Madrid, es

The Palace, a Luxury Collection Hotel, Madrid - main view

The Palace, a Luxury Collection Hotel, Madrid view 2

The Palace, a Luxury Collection Hotel, Madrid view 3

The Palace, a Luxury Collection Hotel, Madrid view 4

The Palace, a Luxury Collection Hotel, Madrid view 5

from US$683 / night

About the Property

Luxury Hotel in Madrid's Art Triangle

Elegant Facilities: The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.

Stunning Stained-Glass Dome: Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.

Historic Charm and Modern Comfort: The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.

Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!

Facilities & Amenities

Fitness facilities

WiFi available

Parking

Non-smoking rooms

Air conditioning

Fitness center

24-hour front desk

Restaurant

Room service

Business center

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

42 rates found

Deluxe Guest Room With 1 King Bed - Photo 1

Deluxe Guest Room With 1 King Bed - Photo 2

Deluxe Guest Room With 1 King Bed - Photo 3

Deluxe Guest Room With 1 King Bed - Photo 4

Deluxe Guest Room With 1 King Bed - Photo 5

1/6

Deluxe Guest Room With 1 King Bed

This double room provides a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 1 bed.

32 m2

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Deluxe King Room

Non-refundable

Room Only

20% OFF$853.95

$683.16

Includes taxes & fees

Deluxe King Room

Non-refundable

Breakfast Included

20% OFF$965.45

$772.36

Includes taxes & fees

Deluxe Guest Room, 1 King, Courtyard View

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,118.04

$894.43

Includes taxes & fees

Deluxe Guest Room, 1 King, Courtyard View

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,261.15

$1,008.92

Includes taxes & fees

Premium Guest Room With 2 Twin Beds, Street View - Photo 1

Premium Guest Room With 2 Twin Beds, Street View - Photo 2

Premium Guest Room With 2 Twin Beds, Street View - Photo 3

Premium Guest Room With 2 Twin Beds, Street View - Photo 4

Premium Guest Room With 2 Twin Beds, Street View - Photo 5

Premium Guest Room With 2 Twin Beds, Street View - Photo 6

Premium Guest Room With 2 Twin Beds, Street View - Photo 7

Premium Guest Room With 2 Twin Beds, Street View - Photo 8

Premium Guest Room With 2 Twin Beds, Street View - Photo 9

Premium Guest Room With 2 Twin Beds, Street View - Photo 10

Premium Guest Room With 2 Twin Beds, Street View - Photo 11

Premium Guest Room With 2 Twin Beds, Street View - Photo 12

1/13

Premium Guest Room With 2 Twin Beds, Street View

This twin room features a fireplace. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

32 m2

Sleeps 3

2 Single bed (90-130 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premium Twin Room, Street View

Non-refundable

Room Only

20% OFF$942.75

$754.2

Includes taxes & fees

Premium Twin Room, Street View

Non-refundable

Breakfast Included

20% OFF$1,054.27

$843.42

Includes taxes & fees

Premium Guest Room With 1 King Bed, Street View - Photo 1

Premium Guest Room With 1 King Bed, Street View - Photo 2

Premium Guest Room With 1 King Bed, Street View - Photo 3

Premium Guest Room With 1 King Bed, Street View - Photo 4

Premium Guest Room With 1 King Bed, Street View - Photo 5

Premium Guest Room With 1 King Bed, Street View - Photo 6

Premium Guest Room With 1 King Bed, Street View - Photo 7

Premium Guest Room With 1 King Bed, Street View - Photo 8

Premium Guest Room With 1 King Bed, Street View - Photo 9

Premium Guest Room With 1 King Bed, Street View - Photo 10

Premium Guest Room With 1 King Bed, Street View - Photo 11

Premium Guest Room With 1 King Bed, Street View - Photo 12

1/13

Premium Guest Room With 1 King Bed, Street View

Guests will have a special experience as this double room features a fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

32 m2

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premium Room with 1 King Bed Street View

Non-refundable

Room Only

20% OFF$1,191.56

$953.25

Includes taxes & fees

Premium Room with 1 King Bed Street View

Non-refundable

Breakfast Included

20% OFF$1,329.7

$1,063.76

Includes taxes & fees

Premium Neptuno View Room With 2 Twin Beds - Photo 1

Premium Neptuno View Room With 2 Twin Beds - Photo 2

Premium Neptuno View Room With 2 Twin Beds - Photo 3

Premium Neptuno View Room With 2 Twin Beds - Photo 4

1/5

Premium Neptuno View Room With 2 Twin Beds

This twin room features a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

35 m2

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premium View Twin Room, Neptuno Fountain View

Non-refundable

Room Only

20% OFF$1,127.19

$901.75

Includes taxes & fees

Premium View Twin Room, Neptuno Fountain View

Non-refundable

Breakfast Included

20% OFF$1,238.71

$990.97

Includes taxes & fees

Premium Neptuno, Guest room, 2 Twin, Neptuno Fountain view

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,475.81

$1,180.65

Includes taxes & fees

Premium Neptuno, Guest room, 2 Twin, Neptuno Fountain view

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,618.93

$1,295.14

Includes taxes & fees

Premium Neptuno View Room With 1 King Bed - Photo 1

Premium Neptuno View Room With 1 King Bed - Photo 2

Premium Neptuno View Room With 1 King Bed - Photo 3

Premium Neptuno View Room With 1 King Bed - Photo 4

1/5

Premium Neptuno View Room With 1 King Bed

35 m2

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Premium View King Room, Neptuno Fountain View

Non-refundable

Room Only

20% OFF$1,127.19

$901.75

Includes taxes & fees

Premium View King Room, Neptuno Fountain View

Non-refundable

Breakfast Included

20% OFF$1,238.71

$990.97

Includes taxes & fees

1/19

Palace Suite

This suite features a fireplace. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as an inner courtyard view. The unit has 1 bed.

57 m2

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Room Option

Board / Meal

Price for 1 night

Palace Suite

Non-refundable

Room Only

20% OFF$2,013.18

$1,610.54

Includes taxes & fees

Palace Suite

Non-refundable

Breakfast Included

20% OFF$2,124.69

$1,699.75

Includes taxes & fees

1/3

Palace King Room

This double room features a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

35 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Palace Room - 1 King

Non-refundable

Room Only

20% OFF$970.05

$776.04

Includes taxes & fees

Palace Room - 1 King

Non-refundable

Breakfast Included

20% OFF$1,081.59

$865.27

Includes taxes & fees

Premium Twin Room with Street View - Photo 1

Premium Twin Room with Street View - Photo 2

1/3

Premium Twin Room with Street View

This twin room features a fireplace. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as city views. The unit has 2 beds.

32 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Premium Room with 2 Twin Beds Street View

Non-refundable

Room Only

20% OFF$1,191.56

$953.25

Includes taxes & fees

Premium Room, Guest room, 2 Twin, Street view

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,234.31

$987.45

Includes taxes & fees

Premium Room with 2 Twin Beds Street View

Non-refundable

Breakfast Included

20% OFF$1,329.7

$1,063.76

Includes taxes & fees

Premium Room, Guest room, 2 Twin, Street view

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,377.43

$1,101.94

Includes taxes & fees

Premium Neptuno King Room with Fountain View - Photo 1

Premium Neptuno King Room with Fountain View - Photo 2

1/3

Premium Neptuno King Room with Fountain View

The fireplace is the standout feature of this studio. Featuring free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio features air conditioning, a mini-bar, a coffee machine, a wardrobe and a TV with satellite channels. The unit has 1 bed.

35 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Premium Neptuno, Guest room, 1 King, Neptuno Fountain view

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,475.81

$1,180.65

Includes taxes & fees

Premium Neptuno, Guest room, 1 King, Neptuno Fountain view

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,618.93

$1,295.14

Includes taxes & fees

Premium King Room with Street View - Photo 1

Premium King Room with Street View - Photo 2

1/3

Premium King Room with Street View

This double room's special feature is the fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Premium King Room With Street View

Non-refundable

Room Only

20% OFF$942.75

$754.2

Includes taxes & fees

Premium King Room With Street View

Non-refundable

Breakfast Included

20% OFF$1,054.27

$843.42

Includes taxes & fees

Premium Room, Guest room, 1 King, Street view

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,234.31

$987.45

Includes taxes & fees

Premium Room, Guest room, 1 King, Street view

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,377.43

$1,101.94

Includes taxes & fees

Premium Cortes King Room with Parliament View - Photo 1

1/2

Premium Cortes King Room with Parliament View

This double room features a fireplace. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a TV with satellite channels. The unit has 1 bed.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Premium Cortes - Parliament View

Non-refundable

Room Only

20% OFF$997.38

$797.9

Includes taxes & fees

Premium Cortes - Parliament View

Non-refundable

Breakfast Included

20% OFF$1,108.93

$887.14

Includes taxes & fees

Premium Cortes, Guest room, 1 King, Parliament view

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,305.86

$1,044.69

Includes taxes & fees

Premium Cortes, Guest room, 1 King, Parliament view

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,448.98

$1,159.18

Includes taxes & fees

1/11

Room, 1 King Bed

1 King Bed377 sq feet Relax - In-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with premium channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request) and climate-controlled air conditioningAccessibility - Low-height counters and sinkEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTelephoneHair dryerBathrobeDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Room 1 King Bed

Non-refundable

Room Only

20% OFF$1,226.1

$980.88

Includes taxes & fees

Palace Room, Guest room, 1 King

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,270.09

$1,016.07

Includes taxes & fees

Room 1 King Bed

Non-refundable

Breakfast Included

20% OFF$1,364.25

$1,091.4

Includes taxes & fees

Palace Room, Guest room, 1 King

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,413.2

$1,130.56

Includes taxes & fees

1/11

Suite, 1 King Bed

1 King BedSoundproofed roomRelax - In-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with premium channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Fresh bed sheets (on request) and climate-controlled air conditioningAccessibility - Height-adjustable showerheadEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4

Amenities

MinibarTelephoneHair dryerBathrobeDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Palace Suite, 1 Bedroom Suite, 1 King

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$2,719.09

$2,175.27

Includes taxes & fees

Palace Suite, 1 Bedroom Suite, 1 King

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$2,844.31

$2,275.45

Includes taxes & fees

1/6

Deluxe Room with 2 Twin Beds

2 Twin Beds334 sq feet Relax - In-room massage availableInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - Smart television with premium channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request) and climate-controlled air conditioningAccessibility - Low-height counters and sinkEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

31 m2

Sleeps 2

2 Twin bed (90-99 cm wide)

Amenities

MinibarTelephoneHair dryerBathrobeDeskPrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe Room with 2 Twin Beds

Non-refundable

Room Only

20% OFF$1,079.31

$863.45

Includes taxes & fees

Deluxe Guest Room, 2 Twin, Courtyard View

Free cancellation

Before Jul 4 (2 days)

Room Only

20% OFF$1,118.04

$894.43

Includes taxes & fees

Deluxe Room with 2 Twin Beds

Non-refundable

Breakfast Included

20% OFF$1,217.49

$973.99

Includes taxes & fees

Deluxe Guest Room, 2 Twin, Courtyard View

Free cancellation

Before Jul 4 (2 days)

Breakfast Included

20% OFF$1,261.15

$1,008.92

Includes taxes & fees

Guest Reviews

8.6

Excellent547 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the outstanding service.

Select topics to read reviews

Carlos

Verified booking

solo_traveller

Standard Room

Stayed in Mar 9, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Cristina

Verified booking

couple

Standard Room

Stayed in Mar 8, 2026

"Estancia muy placentera."

Exceptional

10.0

Trato excelente!!

Me hubiera gustado haber tenido bañera, aunque disponía de una ducha estupenda.

Helpful?

Macarena

Verified booking

couple

Standard Room

Stayed in Mar 7, 2026

"El mejor hotel en Madrid"

Exceptional

10.0

El servicio!!! Su personal increíble ! La ubicación es la mejor de Madrid, la habitación maravillosos a en un edificio histórico como pocos

Helpful?

Danella

Verified booking

solo_traveller

Standard Room

Stayed in Mar 6, 2026

"Good"

Good

1.0

Helpful?

Anis

Verified booking

couple

Standard Room

Stayed in Mar 1, 2026

"Exceptional"

Exceptional

10.0

Helpful?

monica

Verified booking

couple

Standard Room

Stayed in Mar 1, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Daniel

Verified booking

couple

Standard Room

Stayed in Feb 28, 2026

"Fabulous property. Everything is x exeptional."

Exceptional

10.0

This property is just fabulous.

Helpful?

rey

Verified booking

solo_traveller

Standard Room

Stayed in Feb 27, 2026

"Exceptional"

Exceptional

10.0

Limpieza, decoración, ambientación, desayuno completo y variado. Atención excelente

Helpful?

Diegoko

Verified booking

family_with_children

Standard Room

Stayed in Feb 26, 2026

"쓰레기통에서 별 5개를 주워다 붙인것 같은 거지같은 호텔인듯함"

Good

1.0

없음

분명히 예약 확정을 하고 경비까지 다 지불하고 갔음에도 불구하고 호텔 리셉션은 예약이 취소가 되어 있었으며 직원들은 응대하는 방법이 너무도 불친절하고 전문적이지 않았음 도대체 어디서 별 다섯 개를 주워 와서 5성급 호텔이 됐는지 모를 정도로 엿 같은 호텔이었음 체크인 하는데 2시간이 넘게 걸렸고 결국 취소된 객실은 사용하지 못하고 현장에서 1,700유로를 결제하고 객실 두 개를 새로 예약을 했음 체크아웃 할 때도 카드로 1,500유로를 새로 결제하려고 시도했었으며 체크인 하는데도 시간이 너무 오래 걸렸음 이런 호텔은 별 다섯 개를 쓰레기통에 다 처박고 모텔 급으로 운영이 되어야 함

Helpful?

Diegoko

Verified booking

family_with_children

Standard Room

Stayed in Feb 26, 2026

"사용하면 안될 별만 5개인 정말 거지같은 불편한 호텔"

Good

1.0

없음

여행업 23년 하면서 이런 병신같고 거지같은 호텔은 처음 봤음 예약확정 후 결제까지 완료된 객실이 취소 되어 있었고 리셉션 직원의 대응도 전혀 전문적이지 않았고 체크인 할때도 불편했고 결국 손님은 체크인 하는데 2시간이 넘게 걸려서 엄청 큰 불편을 겪었음 공식적으로 컴플레인 하고 손해배상 청구 하겠음 절대로 그냥 넘어가지 않겠음

Helpful?

4 5

7 8

The Palace, a Luxury Collection Hotel, Madrid

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Guest Room With 1 King Bed

Amenities

Premium Guest Room With 2 Twin Beds, Street View

Amenities

Premium Guest Room With 1 King Bed, Street View

Amenities

Premium Neptuno View Room With 2 Twin Beds

Amenities

Premium Neptuno View Room With 1 King Bed

Amenities

Palace Suite

Amenities

Palace King Room

Amenities

Premium Twin Room with Street View

Amenities

Premium Neptuno King Room with Fountain View

Amenities

Premium King Room with Street View

Amenities

Premium Cortes King Room with Parliament View

Amenities

Room, 1 King Bed

Amenities

Suite, 1 King Bed

Amenities

Deluxe Room with 2 Twin Beds

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Estancia muy placentera."

"El mejor hotel en Madrid"

"Good"

"Exceptional"

"Exceptional"

"Fabulous property. Everything is x exeptional."

"Exceptional"

"쓰레기통에서 별 5개를 주워다 붙인것 같은 거지같은 호텔인듯함"

"사용하면 안될 별만 5개인 정말 거지같은 불편한 호텔"