Niagara Falls Marriott Fallsview Hotel & Spa

Beautiful views

I had to write to the property management because we had to leave the second night because no electricity and water. Please we need a reimbursement for both nights.

Dear Hotel Management, I am writing to express my disappointment regarding our recent stay at your hotel and to request a full reimbursement for both nights. During the first night of our stay, the hotel experienced a power outage that lasted throughout the night, and we were also without water for several hours. The lack of these essential services caused significant inconvenience and discomfort. As a guest with asthma, the power outage created additional health concerns due to the lack of air circulation, making it difficult for me to breathe comfortably and rest. Although we were moved to a different room for the second night, that room did not have functioning air conditioning. After experiencing the loss of electricity and water on the first night and then being placed in a room without air conditioning on the second night, we felt we had no reasonable option but to leave the hotel. While we appreciate the $75 discount that was offered, we do not believe it adequately compensates for the extent of the disruption, discomfort, and health concerns we experienced. The hotel was unable to provide basic amenities and services that are fundamental to a hotel stay, including electricity, water, and air conditioning. Therefore, we respectfully request a full reimbursement for both nights of our stay. We hope you will review our situation carefully and provide a fair resolution. Thank you for your time and attention. We look forward to your prompt response.

Sack

The night, when we stayed at the Marriott Hotel, the water service was unavailable from 12:00 a.m. to 4:00 a.m. After that, there was also a power outage that lasted for several hours. It was a very unpleasant experience. The birthday cake we had purchased was ruined, and we had to go up and down nine floors multiple times without the use of an elevator. As a result, we were unable to access many of the hotel's amenities and services.

Beautiful scenery

Water outage from 12am to 4am. What finally broke the camel back was power failure till we left the premises

停電でアナウンス無くエレベーター渋滞

Piękny widok na wodospad. Pyszne śniadanie. Imponujący spokój i uprzejmość personelu mimo awarii energetycznej i braku prądu prawie przez całą noc aż do wymeldowania. Ponoć taka awaria była tam pierwszy raz co spowodowało brak ciepłej wody, klimatyzacji i śniadania w tym hotelu ale przekierowano nas do hotelu obok, gdzie śniadanie było równie smaczne:))))

Powyższe niedogodności ale to nie była wina hotelu. Dość daleko do parkingu ale była możliwość skorzystania z pana do odprowadzenia i przyprowadzenia samochodu.

Het uitzicht

De electriciteit ging uit Kon niet douchen Kon niet mijn haar wassen Geen wifi Al mn apparaten waren leeg dus kon geen telefoon opladen dus kon geen treinticket kopen Geen wifi