Baymont by Wyndham Lancaster

Nice

Fridge had defrosted. The person at the front desk came to the room and said housekeeping had turned it all thevway down. He cranked to coldest, but our drinks wete still warm in the morning. I couldn't figure out how to get the shower to turn on. It shouldn't be that complicated, or at least leave instructions for those of us who are technically challenged lol It seems they are doing their best in an older hotel.

The property is quite dated and in need of maintenance. It's situated next to a closed restaurant, which contributes to a desolate, abandoned atmosphere. While you get what you pay for with this budget hotel, the damp and musty smell in the room made it uncomfortable and difficult to stay. Had I booked directly through the property, I would have likely requested a refund and opted for the nearby Holiday Inn Express, which was just a short walk away and only $25 more. Unfortunately, I won't be staying here again, and I’ll be reconsidering Wyndham properties in the future.

Super clean

First time staying at this motel. Staff was friendly. Dining area was small, only a few tables to sit at. We took our breakfast back to our room to eat. Was convenient to everything we were doing.

Super clean

There are a few reasons for this bad review. 1st is that my father in law who is a cancer survivor was yelled at from across the pool room that he couldn't have a (plastic) bottle of water in the room with the pool. Then we noticed the pool was in rough shape. One of the edges were cracked and very sharp. In our room we noticed what looked like chocolate behind the chair. Looks like they sweep just the main area and don't detail the rooms very well. The last thing that bothered me was the fact that there was no Bible in night stand. Im not very religious but it has always been comforting knowing there was a Bible next to us when sleeping out of town. All these experiences combined will be the reason I will NOT return to this hotel. May avoid baymont hotels all together

Room was clean and functional.

The front desk person, Seth, was awesome! So friendly and helpful. Bed was extremely comfortable. Was allowed a late exit…

It is an older hotel and you can tell. The bathrooms could use updating but the rooms were clean and the beds were really comfortable. The pool needs refurbishment, like really needs it. What made our stay was the staff, the front desk guy was excellent! Gave us really good recommendations for dinner and told us how we could view fireworks, incase we were interested. They were quick to get towels for the pool area when I stopped to let them they were almost out, on our way out. Couple other times I had a question or we needed something, he was more helpful than your typical front desk person. I feel bad I didn’t get his name, but he was beyond helpful! The location is super convient, never had to go on the main road to shop, eat or see a movie. Signage for the drive is small, we missed it the first time. Lastly the coffee was surprisingly good at the 24 hour coffee area outside the lobby. All and all its older but not a bad place to stay a night.