Quality Inn Marshall near I-69

They had a pool and everything

They start closing everything down by 8

I didn't like the room it was not clean and I will never stay there again

Everything bed the floor was dirty

Walking in, you could smell cleaner and a pool, so right away it gave a sense of cleanliness. The breakfast exceeded expectations. The staff was very prompt. The hot tub was very relaxing and the side patio was enjoyable to sit at. Our room was nice and cool and the bed was comfortable.

I wish we had a smart TV in our room. It is a personal preference, but we do not watch much actual television. Also, bigger towels over all.

I have stayed here before, and it was ok. I like the location, it's convenient to my work and restaurants.

When I made the reservation online, I asked for ground floor. When I checked in, she said there were no more rooms on the first floor with 2 beds. But then she found a room, on the first floor. Thank goodness. When my coworker and I were in the room, I used the toilet and it overflowed onto the floor. That's when I discovered we did not have enough towels, so I called the front desk. I asked for a mop, but she did not have one, she thought it was on the 2nd floor. I went to the front desk where she gave me towels for the floor. She brought the plunger for me and more towels, but she said she could not use it (the plunger), and that maintenance will be there in the morning. There was no maintenance on this Wednesday at 7 pm. I used the plunger, and the toilet looked ok, so I flushed it, to check it, and it overflowed again. So when we wanted to use a toilet, we went to use the one by the front desk. The next morning, we did not use the shower because the floor was not clean. We went to work, and when we returned, maintenance had fixed the toilet, thank you! I still tried to not use it, how could I trust it? The bathroom floor still had all of the towels, so housekeeping had not come to our room. I went to the front desk for a bag for the dirty towels, a can of Lysol to spray on the floor and wipe it down, and asked for the correct towels for us to use. We tried to use the internet for work and discovered the internet did not work well. I went to use the internet in the breakfast area for about an hour until 10:15 pm. The internet worked better in my room from 6 to 7:15 am. The rest of the weekend I tried to not use our bathroom and I was disappointed in the internet, but I kept trying. It's better at 6 am, but not at 5:30 am. I did some of my computer work at a restaurant because it was so much better than the hotel. This has been very frustrating. Is this because I booked online? Did I receive a lesser quality room because I used Booking.com?

Breakfast wasnt bad

We were given a room 2nd floor. Walked in and there was other people in it. We given another room, walked in room wasn't clean. Then was given a 3rd room 1st floor room was clean nobody in there but smelled like smoke.

Terrible hotel

Couldn't stream my apps to watch my programs.

Good room and facilities

Fire alarm went off many times during one night. This went on for over 3 hours. Talking with the staff they said someone from a wrestling team was smoking in their room. Unfortunately, that alarm kept me from getting sleep, ruining my trip. I wish the staff would have addresses the issue with the wrestling coach. Apparently they did not. I did ask for a refund for that night, they wouldn’t do it,