Hilton Shah Alam Glenmarie

Best hotel in MALAYSIA. Even switch room for free because there is renovation going on.

The room was excellent. Spacious, comfortable, clean and with lots of good storage space. Staff were excellent throughout, and very responsive when an issue was raised regarding work and noise at the hotel.

There was substantial work going on at the hotel, which meant a lot of noise and reduced facilities. Unfortunately, we hadn't been made aware of this prior to our arrival. That said, within an hour of sending an email pointing out our disappointment, we were engaged by management and given our last two days free. This is a really good hotel, with excellent staff. I would suggest waiting however until all the substantial improvement works have been completed before enjoying the hotel and facilities at their best.

The food variety is sufficient, and it tastes good.

The restaurant floor was oily, and the seats were dirty, with stains and sticky surfaces. The parking area was very poor. It is an outdoor parking area with uneven and hollow ground. Noise from other rooms could be easily heard. The bottled water provided was difficult to open, and the water had an unusual taste.

Großzügige Hotel/Golfanlage

Hotel und Restaurants werden im Moment umgebaut - kein Lärm, aber trotzdem ärgerlich. Nur beschränkte Speisekarte mit Roomservice. Aber: Hotel mit Potential.

Room - fantastic, looks newly renovated as fixtures are modern. Love the bathroom and scent of toiletries but the handwash liquid smells like a cheap disinfectant ( it did not match with the shampoo, shower gel & lotion provided). Breakfast - nice spread, good quality cheeses available. Vegetarian choices included in the spread. Quite disappointed that eventhough I booked an executive club room, my request for milo/ hot chocolate during breakfast was met with, " it is chargeable, not included in the buffet " I usually do not drink coffee and I feel that a cup of milo/ hot chocolate as a special request would not break the hotel's bank. Bed - spacious and linen smelled nice. Pillows were a bit too soft but I realised too late that a pillow menu was available.

Housekeeping and front office staff knocked loudly ( the urgency and loudness normally used for emergencies) for 2 separate reasons: - housekeeping to check if we needed the room to be tidied - front office staff - to check if we were extending our stay despite being given an extended check out time as part of the room perks.

Blick auf den Golfkurs und der große Balkon.

Aktuell wird dort schwer umgebaut. Dass das mit der einen oder anderen Einschränkung einher geht, liegt auf der Hand. Aber wenn man in Shah Alam zu tun hat, ist das ein sehr schönes Hotel.