Home2 Suites by Hilton Scottsdale Old Town

Loudest hotel I've stayed in excluding Las Vegas hotels. It was close though, you could hear everything from other rooms. Muffled conversations, drawers, water, people walking, etc. Worst sleep ever. Room was also somewhat dirty. There was hair on the floor and furniture.

AC was either 60 degrees and freezing or 74, and the heat came on. No in between and no instructions for setting it. Paid for a king size bed and we were cramped in ofull size bed. Breakfast was advertised for 6am, but myself and many other guests showed up and were told that it’s not open until 7am on weekends. Walls are part thin..

I got this hotel through Expedia. It is way past its prime—dark and dated rooms and the hot tub did not work. There is another hotel close by so we opted out of this one and into the bright and beautiful one down the street for the same price. Expedia could only refund one day. My recommendation is to avoid both Expedia and Holiday Inn Express Hotel & Suites Scottsdale - Old Town.

Great location close to multiple area of interest

This hotel was nice. Our room had two queen beds and a pullout couch. The beds were good. Breakfast was pretty decent. On the first day, they had like a southwest style egg that we liked more than just the plain eggs. My kids enjoyed the pool. The room did get a little warm after we showered and it did take a little bit to cool back down.

The AC worked great, the pillows were great, and the continental breakfast was better than most I’ve had.

I gave the hotel high Marks. My one and only complaint had to do with the lack of a business center, which I rely upon whenever I travel.

The property was in a nice area. It was quiet. The staff was very nice. However, the elevators were not very reliable. They were both out of order at one time. The jacuzzi was taped off and not in use.

Everything was great until we got stuck on elevator for a few minutes. Person who opened elevator not great attitude

Location was great.. the property condition need attention first of all the elevator was not working properly I got stuck for 5 min in the elevator it was so hot inside being over 100 degrees in AZ and then my brother in law got stuck for 15 minutes inside also none of the staff or management did not reach out to ask us how we were doing or apologize for the inconvenience nobody POOR MANAGEMENT !!! … it was only 1 front desk person really helped us was Jamie she was awesome and sincere . She was Not on duty when all the incidents happened but we told her what had happened and she show a sincere and apologetic but the manager that was on duty did not care at all…