Quality Inn & Suites Erie near Casino

Si pero tienen que mejorar en limpieza

Si todo muy bueno pero la limpieza debe mejorar

The location

Room needs updated, which made the room feel dark and unclean. The stairs to the 2nd level were uneven and potentially dangerous.

The smoke rooms

I seen a few bugs

This in my opinion is the classic bait and switch. This place is nothing like the pictures. The rooms are filthy, furniture has so many stains your afraid to sit on and the mattress was so lumpy they bulge out the sides. Thank goodness when I travel I bring my own cleaning and room fresheners. Free breakfast? Yes the pictures show a nice breakfast bar. You are offered toast, waffle and cereal. Oh and an apple. Even though we were offered an upgrade because our first room was worse. Second not much better. Unfortunately for me I did not read the reviews before I booked. I sure will next time. Do your yourself a favor...remember if its to good to be true....it is.

Location

Felt uncomfortable in surrondings

It had a balcony and the staff was nice

The phone did not work was ripped out the wall had to keep going up and down the stairs to get a hold of staff. the fridge and some of the lights weren't working asked for a new fridge or different room they gave us a fridge with mold in it which we had to wait 45 minutes for. It was not as advertised as in the pictures. The molding was peeling off the walls. Had a hard time entering in and out of the room the handle was not working well to the door. Couldn't enjoy my time with my kids. because you can't check in until 4:00. And then nothing was working right and have to sit around waiting for that and making phone calls and going up and down the stairs. Everything should have been right for our arrival. Very upset about this place was not worth what I paid. And truly surprised that they would rent out a room like this to someone.

Easy to get to and from room to parking lot to the car. Ice easy to get.

Cleanliness and no hot water because of the water tank. Should be addressed IMMEDIATELY not have guests go to the hotel in the back and still charge the same rate. Its not convenient at all. Ice bucket was gross because someone made red sauce in it. Stained so used my own bucket. Should be 1 star hotel.