The Link Hotel Loughborough

Amazing service, early check when staying weekend across multiple bookings and changing room really appreciated.

All very good, room spacious and all very easy. Only problem we had was when my son left his room to get something from our car. he was told to ring the bell to gain entrance back. A few minutes later he returned, rang the bell, could see the person on reception but no one came. Apparently, she could not see him or the other guests waiting outside as she was short sighted and could not hear the bell she asked him to ring because the music was too loud!! She then walked off to another part of the hotel, leaving them at the door. He called me out of my bed at 12.15am, to get dressed and go and find her. Good job he had me there, who knows how long they would have waited??

lack of staff - trying to check out and the only person on duty was on an extended phone call. Dinner only available frokm 6-7pm as problems with the chef!

Staff very friendly but corridors and rooms upstairs could do with an upgrade. Carpet badly stained in corridors and extractor fan in bathroom was filthy. Had a poor nights sleep due to the air con switching itself on after midnight, hard to work the controls so room freezing and kept awake by the noise until managed to turn it off. Bit far from main town, definitely not walking distance so lots of Ubers needed, prob wouldn’t stay again

Worst night's sleep ever. Bed hard, pillows hard one not enough, two too many. WiFi poor, kept dropping connection.

The hotel location is great for the town centre, university and access to the motorway. Our room was ok, they are not very sound proof, especially if you are on the ground floor, every footstep can be heard from the floor above. Check out time is quite early when compared to other hotels and whilst a late check out is available for a set fee, they cannot guarantee how much longer you can have the room for.

Extremely friendly and helpful staff

The room was too hot Not able to turn heating down

Perfect for the university. My room was very clean and the bed was comfortable. Everything you need for a quick stay.

good location, plenty parking, uncomfortable bed