Quality Inn & Suites Salt Lake City Airport West

Booking上描述有出入，说是套房，只是一间，图片却显示两间，只好多交64美元再换一个套间。 有点被骗的感觉

Free parking

I changed rooms 4 times within an hour. First room smelled like cigarette smoke and unclean. 2nd room was filthy. Wasn't vacuumed and trash was still on the floor. The bathroom was horribly unclean. 3rd room was cleaned up but air conditioner didn't work. The bathtub was not clean. 4th room was clean and air conditioner worked. The bathtub was a bit better than the others. I was tired of moving and just settled for this. It stunk of mildew and other foul doors. The housekeeper sprayed it with air freshener just like the other rooms I refused to stay in. Marcel the general manager came to the room a couple hours later to apologize. As soon as I opened the door for him, the smell of marijuana was absolutely disgusting. The smell was pungent. I left to go and get dinner. The elevator also smelled like marijuana. When I got to the first floor, Marcel was busy plugging in air fresheners to all the sockets. The smell of the fragrance made me cough because it was so strong. The following day, I found that the comforter which was covered up by a sheet, had a large urine stain on it. I really believe this hotel needs a visit by the inspection department. The entire hotel needs renovations and deep cleaning. I wouldn't tell my worst enemy to stay there. Front desk employees have bad attitudes. There's a sign that has quiet hours on it, which no one seemed to comply with. It was loud every night of people running, screaming loudly and laughing through the hallway and extreme floral smell of plugins to cover up the marijuana. One of the locks on the door wasn't working. I felt unsafe. This hotel refused to give a refund even after changing rooms 4 times. This was the worst experience I've ever had. I don't understand why they have a high rating.

Good location, good shuttle service and and neat room

Really poor buffet

Staff upon arrival was rude. She was in mid conversation with a gentleman and picked up the phone while the gentleman wast talking to her. Then proceeded to hold her finger up at him as to shush him. Never a smile never a friendly hello.

Staff upon arrival was rude. She was in mid conversation with a gentleman and picked up the phone while the gentleman wast talking to her. Then proceeded to hold her finger up at him as to shush him. Never a smile never a friendly hello. Breakfast was bad. No protein, juice tasted powdered. Bread and waffles with no spray so everyone’s waffles stuck. Just horrible all around

Close to airport, friendly staff, large room

Lack of shuttle airport availability Bed was lumpy, not comfortable