Clarion Pointe Downtown Gatlinburg

The facility was very nice, we've stayed here before and the desk clerk remembered us from our stay the year before It was very nice and made it feel even more comfortable.

I liked our room except for they had a fireplace in the room but no wood and there were no dressers or closets to hang our clothes or unpack our suitcase's when we got to the room our door was left open the door was hard to close. We called the desk and reported it they informed us that they would address it. We had housekeeping clean the room but once again it was left open this time with all of our stuff in the room I think housekeeping should make sure they secured the room before they left.

The bed was very comfortable and for the most part was pretty clean.

The bathroom could have been cleaner(dirty in the corners and grout in tile was very dirty. We were in room 214 and the bathroom door did not close

Very clean Staff friendly Great location