Quality Inn & Suites Creedmoor - Butner

Somewhat poorly kept facility. Staff was ok but there was a concert locally which had a lot of people staying there!

Do not stay here, I paid for 3 nights Friday, Saturday, and Sunday, I called Friday to let them know I’m paying for Friday but I will not be checking in til Saturday morning, the girl on the phone said that was fine and she would make a note, I drove 11 hours from Michigan got to the hotel at 8am the lady at the front gave me my room key and people stuff was all in there, so they gave away my room mind you check in is at 3pm so they gave away my room Friday even after I called to tell them I am still coming, then we had to wait til she found a new room and have it cleaned! The manager was very rude blaming me because I wasn’t there at 7am, I said when I spoke to the lady she never told me I had to be there at a certain time or I would of been there, regardless if I was there at 7am yall gave away my room on Friday, she told us to get out she was very rude unprofessional I would not recommend staying here at all!

The stay was good staff was very helpful, room (suite) was spacious and clean as well. The area is quite as well and multiple gas stations near by as well. There are some food options near by in the morning/day at night a few stay open such as cookout, waffle House and any place with a 24hr drive through. Overall satisfied stay for a weekend trip. Breakfast options at the hotel are a few items but still good for a quick bite in the morning.

Room was cleaned and recently renovated. Good place to use when in a road trip.

We booked a nonsmoking room through booking.com and when we arrived the front desk told us it was reserved as smoking room and they were fully booked. I walked around the motel and it did not look fully booked because maybe like 10-11 cars parked around it. Another customer who checked in after me was told the same thing so something does add up. Very disappointing stay and now all of stuff smells like smoke. The room door was not safe and there was no secondary lock so we felt unsafe the whole night.

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Be Warned. Don't waste your money here. Did not honor original booking.com rate and booking, upcharged for the size bed I originally selected. Rooms smelled like pot. Broken inoperable gym equipment, gym room also smelled intensely of marijuana, "breakfast" was not hot, consisted of cold prepackaged food products, a broken juice machine, coffee they did not bother to refill, no water. Asked staff at front desk for towels and toilet paper and they asked me to bring them my used towels and would only give me a single TP role, apparently their service is do it yourself. They did not disclose there was recent neighboring construction and that their water could be contaminated. When I asked about the water they attempted to hide the notice and claimed "it's fine now". Since every other interaction I had with them was dishonest I had to purchase drinking water for the duration of my stay.

Quiet

Everything looks so new and clean. The front staff when I checked in was super helpful and very polite.