Quality Inn & Suites University Area

Nathing

Very dirty

I didn't like anything about the space.

The facility was non smoking but the room smelled of cigarette smoke. The furniture had cigarette holes in it and was very dirty. Sheets were not ironed. Bathroom had holes in the walls.

The hotel and room were very clean. Bed was super comfortable and there was plenty of light in the room. Room appeared to be revently renovated with hard wood floors and nice bathrooms. Breakfast was adequate with scrambled eggs and make your own waffle option; a meat (bacon, hame, or sausage) would have been a nice addition to breakfast. Ample parking and a gym were available at this hotel. Staff was pleasant though we not quick to greet you when entering the lobby or wishing you a good day. Check out was efficient.

Chair on room very dirty, had to get sheet to cover it to use it. Very skimpy breakfast.

Last minute reservation

Not secure; hotel staff was rude.

The bed

The toilet was broken the shower leaked

We did not even stay there. Checked in- loud party was going on and people outside smoking drinking. You could smell marijuana coming from the rooms. People had their doors propped open and we did not feel safe. Homeless man walking the property with a garbage bag. The back end of the property was completely abandoned with garbage, broken and boarded rooms. I went to the front desk told them l wanted to cancel my stay and get my money back and they refused, even though it was only shortly after we checked in. We did not even go in the actual room, and left after they refused yo return our money. This was completely misleading as the pictures look wonder and we were excited to stay here. Utter disgrace and disappointment on how terrible this place was.