Residence Inn Phoenix Mesa

Amazing staff Helped me find Soccer socks (specifically grey) for a tournament. They helped me find restaurants and much more. Thank you Made our trip Easy and stress FREE.

I arrived late to check in with my boyfriend to a room with a singkle king bed. It was very apparant that the late night clerk did not think it was appropriate for two men to be sharing one bed as he repeatedly implied that something was improper and expressed his diaapproval.

Staff was very helpful and very polite. The breakfast was very good as well. Location was quiet and allowed for a great night rest.

Breakfast was great the rooms were exactly what we needed

Excelente

Staff are super friendly and very helpful. The room is beautiful and very clean!

breakfast was adequate and staff was very nice and the room was average

This hotel is a total dumpster fire. Smoking is not allowed yet the entire building we stayed was an ash tray! It’s filthy and disgusting, the bath tub finally drained after 9 hours, there was a dirty diaper on the floor in the hallway for nearly 12 hours. Staff is incompetent. Stay away, do not book. Oh I forgot to mention a guest decided to leave his door open to display the bird cages and hamsters, and the smell of filthy animal cages! Nothing was done by staff for the smoker or the bird guy! Do not stay here unless you don’t mind straight filth, terrible staff, nasty breakfast, and cigarette smell!

I’m only giving a 3 star because the staff is nice and our room had a great layout. Hotel musty and totally run down, gym extremely pathetic and unkept, 1 of 2 washers on site broken, phone doesn’t work in room, and so on. Would be fine if priced at $150/nt but cost twice that, also not in the greatest location. Good reminder why Hyatt and Hilton are my go to brands, at least they price their outdated properties more appropriately.