Residence Inn by Marriott Bloomington by Mall of America

The check in person at that night was not accommodating and was not friendly. I asked a question and replied, how could I know that. And told us that there was charge for parking like we already know it for a first time visitors in MOA

Friendly, welcoming, and helpful staff. Good, hearty breakfast. Comfortable and spacious room. Nice atmosphere in the public areas. We stayed for 10 nights and we appreciated the staff, from the front desk managers, to the maintenance staff, to the cleaning crew.

Stayed 5 nights in the 2bedrooms suite at this Residence Inn in Bloomington MN. First night we didn’t because the A/C never got below 75 degrees. Next morning we complained and switched to an another 2bdr suite with an a/c that did work. Breakfast is great. Pool is closed permanently. You can use the pool at the Courtyard next door but have to check with the front desk first. Conveniently near to the Mall of America. Hotel is dated and could use a renovation but clean and a friendly staff. Parking is $12/day due to proximity to the airport and the MOA. The Residence Inn in Woodbury has free parking and is newer.

Rooms were clean and nice

Location great Breakfast was good

We paid $545 for room then we had to pay $10 per day for parking. Corporations will drain every cent from you. Most places do not charge for parking. One truck with a trailer took up 6 spots. Do they get charged $60?

The location was great and the hotel providing a shuttle service to and from the Mall of America was exceptionally beneficial as we spent most of our time there! The staff was wonderful and always willing to assist when needed. The breakfast included was very tasty, in fact, I unintentionally ended up so full the remainder of the day we had to adjust our dinner plans! I don't think I overate I just think they had filling options. So, if you have a long day ahead of you, unsure when your next meal will be, head to breakfast and load up on eggs, sausage, oatmeal, and throw in some fruit for your nutrients! ;-)

As other reviews have indicated, the hotel could really use a renovation/updating. They have acknowledged this and it is my understanding that they hope to start that in the next year! Unsure if the renovation project will impact this but the furniture in the room could be more comfortable! Lastly, and this is extremely nit picky, my family makes fun of me, but it really disturbs me when there are hairs in the bathroom/shower upon arrival. If that could just be double checked it would go a long way in boosting confidence in the room by those with OCD!

The staff here is fabulous and very accommodating. Rooms are clean and spacious. They will give you a refresh if you're there are for a couple days. My only complaint was this. During the refresh the cleaning lady seemed to be in a little bit of a rush and forgot to give me toilet paper. I assumed she would have checked but she did not. That was the only thing that was icky. I fortunately was able to run down to the front desk to get more toilet paper when needed. Overall a great location to stay at with many amenities

The highlight of this stay was the hotel staff who all went above and beyond and did it with a smile and kindness! Every person we encountered wanted to help however they could. The 2 bedroom set up was exactly what we needed to be together and maintain privacy. We will stay again!

Great, should have weighted blankets available