Sonesta ES Suites Dallas Richardson

Really enjoyed the stay. The staff was very accommodating

Staff is excellent

Good stay

Very comfortable rooms and clean. Breakfast selection was okay, good coffee The sofa in room was not comfortable, well used

We stayed here for a long baseball tournament for 4 days. The property itself looks like they are trying to fix up. There are a lot of long term residents who hang out in the parking lots and common areas at night also that indulge in pot smoking around these premises.However once you enter the room it’s very quiet and very clean. The carpets do need to be replaced but since everything else is spotless you can’t complain. Comfy beds and great mini kitchen. The ac works great too… the pool was clean too…breakfast needs an upgrade but was nice. I don’t know if I would stay here again but it was surprisingly clean and we had a nice stay.

Very friendly staff, rooms such a great value for the quality and amenities. Walls are just really thin so you hear everything in the halls to include outside of the building. Our room was at the end of the hall.

Nice pkace to stay

Excellent stay. There was a small issue and the hotel handled it very well. Clean, well laid out rooms.

Very clean

We stayed here for two nights with our 4 kids. We got two rooms.. each room had a double bed and a sofa with pull out bed. Rooms are older but well maintained and clean but not blemish free. But everything was so clean that I didn't at any time feel uneasy about the blemishes. AC was amazing. The space is amazing. There could be more toilettries offered and there is no ice/bucket offered. The beds are more on the firm side. Don't count on the sofa bed to be an actual sleep option unless it's for a small child. The mattress in both of our rooms sofa beds were thin and the metal bars through the frames made them physically unable to be slept on by my husband or my 10 yr old daughter or 14 yr old son. Hotel is pretty quiet. Quiet area. Staff was very friendly. TVs are really nice and there is always something to watch on tv. Other guests are friendly. The breakfast was plentiful but don't expect amazing quality. But it's perfectly adequate. There is room service but it's pricey. We didn't order so I can't say if it's good. Swimming pool was clean and never crowded. Shower pressure was lacking but shower amenities are nice. Overall the experience was nice and our whole family gives this a 7 out of 10... we would have given a 9 out of 10 if we had two rooms with two queen beds in each room as the only real complaint we have was the comfort of the beds and sofabeds.