Super 8 by Wyndham Wyoming/Grand Rapids Area

So if it wasn't for a couple of rather important issues, it wouldn't have been so bad. The place smelled like old smoke. All the doors had no smoking signs on them, but the halls and our room smelled of smoke. We got to our room and settled in. The beds were comfortable. The kids were asleep and my wife was watching them. I went out to gather our things. I came back to find a male worker had come into our room to change the TV since it wasn't working. He had knocked, announced himself and entered without getting permission, with my wife and kids alone. He had left to get something, and while he was gone, that's when I had come back to the room. I stayed until he and another man arrived. Neither of them appeared to be professionally dressed. There was no ID, not even a uniform or proper dress to signify they worked there. They knocked, I opened the door and we talked about it was not needed for them to fix the TV, especially after 9:00 PM. I handed them the TV and they left. In the morning my wife talked to the woman running the hotel. My wife left the conversation feeling her words didn't mean much to the staff member. We also had one shower towel. Now, on the plus side, the beds were comfortable and we needed a cheap place just to sleep and shower. This placed worked for that. No amenities, really other than that. I know problems happen, but these were big problems that did not get addressed. If you're a single guy on the road, this place is fine.

Very unkept

We need an accessible room at reasonable prices. The online room description stated the room had a bathtub shower with grab bars and a hand held shower and grab bars by the toilet. When we arrived, as I always do, I mention our need for accessible rooms. Imagine my surprise when the room clerk shook her head no and told me they had no such room type. The only good thing was that she cheerfully refunded our reservation even though it was past time for cancellation . We had to locate another hotel that had what we needed but we were able to do so. Just wish we did not have to. Hotel should provide accurate descriptions of room types available. Please revise your room descriptions. Thanks

This was not a great super 8. There was no pool and the bedding was nasty. We did ask for clean pillows and were given them. There was not a breakfast and the coffee machine was broken. It was a place to sleep but that was the extent of it. I would not choose this place again. The first impression when the desk clerk was behind bullet proof glass. But what was done was done.

The bed felt really itchy. I wasn’t comfortable sleeping on it and that chair in the room is all ripped up and teared. Place was in a bad condition. They didn’t even have enough pillows very weird small pillows.

It is not a well kept place

Not well kept , no room service you need something you chase people thru hotel till you get it

Place has stains all over , can’t get service to get towels or anything . Says breakfast included but is not

This suer 8 property didn’t give the breakfast. When we checked in th

I booked because they are pet friendly and because the description said breakfast included but it wasn't! Bad smell from the first two floors, the microwave was very dirty, the tub filled with water and didn't drain as it should, and outside the door there were smokers most of the time!