Super 8 by Wyndham Burlington

Staff was great.

Beds were super uncomfortable. Free “breakfast” was very minimal. Only waffles and bagels. There was apparently a party in the rooms around us, so it was very noisy

Nothing for breakfast

Waited at front desk over five minutes to check in. Called the front desk number several times, just got recording. Very frustrating, never going back.

Price was great. Customer service was good. Right next to event I was attending

When I opened the door to enter, it fell off the hinges. Room smells like cigarette smoke. When turned on ac, it smelled of mold. Linens worn bed was worn out and sank in the middle. Was double charged for incidentals.

Very rundown rooms. Mold. Not very on top of noisy guests. One room was still blaring music @ 1030 pm. Slamming doors, stomping, and beating on walls at all hours of the night.

The room was dirty and the lady at the front desk was rude and had me waiting for 20 mins t

Everything.

Nice stay

Clean and lady upfront super nice

Unsafe, not clean and rude staff sums up my experience. Besides the breakfast being out of everything and staff sitting on their phones during the designated time, I came back to my room two days in a row door wide open. There was razor in the shower and dirt and hair on the shower enclosure that was 2 feet too small. I slept on top of the bed comforter because I was too nervous to look underneath. When asking why my door was left open, I was told: “I don’t know. I just started my shift and the manager isn’t here till tomorrow. No refund was issued and apparently there is no standard the hotel has to maintain to keep their money. Stay away!

Last time we will stay there. We have used this place every visit but after new ownership it has declined significantly. I specifically check for certain features like deposits and pet friendly options and they lied about both. Charged my card and then states we can’t bring our pups in. And charged an deposit that is not specified anywhere. We left a day early because the conditions eyc.

Too many dislikes to list