Super 8 by Wyndham Baltimore/Essex Area

Let's acknowledge upfront that Super 8 is a lower-tier chain. So I am basing my ratings and comments with that fact in mind. Pluses: very friendly staff (they brought complimentary snacks to our room!); larger room than anticipated; very clean bathroom; refrigerator in room. It seems to me that they are in the process of upgrading things, a bit at a time. Minuses: insufficient lighting leaves the room very dark; not really any dining options within walking distance.

Super 8 by Wyndham Baltimore/Essex Area was the perfect choice for our romantic weekend getaway. The cozy and comfortable room provided us with a peaceful retreat, while the hotel's location allowed for easy exploration of the city. The staff was friendly and attentive, adding to the overall experience.

Some type of bugs coming from behind pictures on the wall. The staff did all they could to help us and moved us to another room however that room had roaches as well! The bed felt a little gritty I felt like lice or some type of microscopic bug going up my nose when I tried to lay down fully clothed. However I received a refund but charged for one night although I didn’t stay for 24 hours.

I recently stayed at Super 8 Essex and I was very impressed. The people were friendly and welcoming, and the place was beautiful. The check-in process was quick and easy, and the staff was very helpful. The room was spacious and comfortable, with all the amenities I needed.

I was having a good time until I saw a mouse creep from under my door. When my husband mentioned it to the guy at the front desk, nothing was done about it or no compensation was offered. The decision to extend further days was not even a option at this point.

Home had bed bugs, there was mold on ceiling of bathroom. Checked in at 3pm and checked out by 11pm that same day cause how bad it was

Water leaks, covered smoke detectors, banging doors

When i went to pull.the sheets back there was gum (lots) on the wall where the sheet was up against. I did complain. They took the gum off the wall but that was the extent of cleaning it. Not impressed. Only here as i needed a place to stay so i could attend a funeral.

Words cannot express how wonderful this place is. Not only is the price just right but the customer service is impeccable. We were greeted upon our arrival by an energetic, vibrant lady who began to draw us in with her description of the amenities. She made us feel like family immediately, introducing us to others in the room. The rooms were simple but comfortable. The attention to detail when it comes to customer service here overrides any simplicity the hotel has to offer.

Worst experience ever