Super 8 by Wyndham McKinney/Plano Area

The TV didn't work and they refused to give us the wifi password even though there were no rooms available with a working TV. The man at the desk was extremely rude. The bed skirts had mold on them and the breakfast was terrible. They were out of everything but the waffle maker that there was a line for. Worst experience ever!! Will never be returning and will let others know how awful this place is

The lady that was there when I checked in was awesome at being a professional. I didn't get her name but she really helped me and my son a lot and got the room and went beyond. I would say she was the only one that really helped us other than that it was okay..

Breakfast need improvement..pancake for 3 days and cereal that's crazy..

Pretty friendly. Staff was always present...maybe briefly away.

Had to wait to check in, I arrived shortly after 3pm and was told I had to wait as something with the room. Im not sure what. About a 15-20 minute wait and no customers served while I waited.

The location

The only good thing was the location of the hotel, we paid for 2 nights and ended up finding somewhere else to stay the 2nd night because we didnt want to stay any longer. It looks very dirty and unkempt. The shower curtain was ripped, the included appliances didn't work very well including the mini fridge. The bathroom sink pooled brown water when not being used. The bed were extremely firm and we were honestly worried about bed bugs because of how the rest of the building looked but thankfully didn't find any evidence of them during out stay. The staff was nice enough, only one of them helped us get an iron and ironing board the 2nd time we asked but those were in very rough shape. The iron board wouldn't even stand up. We had to iron our clothes with the board on the ground. Absolutely will not be staying here ever again and absolutely don't recommend for anyone unless you need the cheapest hotel you can find

The place was nice driving up to it.

Nothing. The staff was arguing with eachother and people were hanging out around the waiting area

This hotel was horrendous. There was someone in the parking lot directly in front of the check-in office smoking crack. There were roaches in the bathroom and a spider in one of the beds. The vent was hanging off in the bathroom, which is probably where all the bugs were coming from. The carpet smelled old and moldy and our room smelled like sweat. 2 of the lamps did not work, along with the charging outlets. When I called front desk to request a different room, the man said he was completely sold out and literally hung up on me. I ended up leaving 10 min later and cancelling my reservation. I have been charged for both nights, even though I canceled online and in person. I did not stay there at all. The manager has not returned my calls or responded to any of my messages.