Super 8 by Wyndham Forest Park

I was to afraid to eat there breakfast due to how dirty the room was we got there the room was freezing there was no heat I had to go to the office for them to flip a switch to turn it on when we we leave they would turn the heat back off had to keep calling to have them turn it on there was pet food hair rubber bands and a whole fake nail on the floor and hair coming out of the filter on the hot tub and something sticky all over the headboard and the wall above the bed bedding looked nasty and the bathroom was dirty shower didn't work properly water came out spout and shower head and didnt drain properly so the tub filled while in the shower the floor in front of hot tub was so dirty it turned there white towel black posted a pic the room phone didn't work tv also didnt work we had to wait for someone to come fix it and after i asked for room to be recleaned they said it was and the same finger nail rubber bands sticky head board and wall still dirty we had to buy disinfectant and clean it ourselves the only nice thing I have to say is the older gentleman was very friendly

property in acceptable shape

Staff first claimed there's no room left after I showed him my reservation for $89 a night. He canceled my reservation and then offered that we could stay for $140 a night. Left with no option, we stayed for the jacked up price. Nevertheless, Booking still charged me $89. Also, the advertised breakfast doesn't exist. FALSE ADVERTISING! Stay away from this property if you could.

Still waiting for a refund for my booking. Furious, What's going on?

I liked the location and the staff

I had provisionaly booked for 13-15 January and cancelled a day before but was still charged for the 2 nights instead of 1night and I could not get a receipt/ proof of payment for the cancelled nights and was refered to booking.com but the deductions are clearly documented as Super 8.

Nothing

We paid for breakfast and they haven’t had since 2019. Bullet proof glass at check in made feel unsafe as well as people walking around hotel. Marijuana smell in lobby and our room even though we booked non smoking

They had a room available.

Check-in was agonizing; they seemed to be scamming some guests "Your reservation was cancelled, but you can pay us cash and the booking company will refund the amount they charged you. Room smelled terrible.

The front desk double charged everyone ahead of me and me. In the midst of a winter storm they took advantage of everyone. They should be shut down. Plus it was filthy.

The beds were comfortable, the shower had a good water pression, and the bathroom had a good plumbing system. The fridge and the microwave were working perfectly as well as the heat.

When I booked this property, it said that the breakfast was included, but the only thing they had was coffee or tea, nothing else, which was definitely not what was promised. I've stayed in this chain before, and I like the kind of breakfast they have, so this was a disappointment.