Enfield Inn

I love everything about the place

Everything

My stay a week ago, the owners gave me a hard time about my service animals staying at hotel with me but I argued my rights and they allowed it for 2 nights. During the disagreement, I was lied to as they stated there are only specific units for service animals and that those units were full But allowing it in a non-animal specific unit I almost stepped in a three piles of dog feces on my way up to my room. No pets or service animals allowed? but clearly there are exceptions for certain individuals I don’t know if they think by telling me the specific units for service animals we’re full and then speaking with the woman on the 1st Floor with dog didn’t pick up any of her animals feces and she stated clearly that her dog was a pet! So not only did I get lied to but I got denied the stay I booked last night and I received a call about an hour before check-in stating that I could not stay there due to my service animals. I had to sleep in my car because it was Saturday night and all hotels were full in the surrounding area. They are very rude people And they stalk you at night I feel like all eyes were on me at all times watching me get my car watching me walk up from my car Needless to say, they will be hearing from me again or my lawyer Don’t stay there it is not worth the hassle and harassment of stocking guests Just rude, rude rude from the time I walked in last week And lied to in the inconvenience a nightmare of sleeping in my car due to their lack of timing with communication, knowing it was a Saturday night This is not the last they’ve heard from me I am a 58 year-old disabled woman and I have rights You’re all rude, rude heartless individuals!!!!

Stalking, harassing, lying and lack of knowledge in this country

The staff made accommodations to best assist my family. Even with a minor booking error.

Nothing

I’m

Price

Only update was bathroom. Was put in a smoker room . Very outdated

Not enough vision outside and inside