Super 8 by Wyndham Knoxville West/Farragut

Location of the property was good.

At 10:30 a.m., a full 30 minutes before our 11:00 a.m. checkout time, my friend and I were packing up to leave when hotel staff began knocking on our door. We immediately called out multiple times, at least three or four, to let them know we were still inside. The TV was on and the doors are far from soundproof, so there is no reasonable excuse for not hearing us. Instead of moving on to another room, staff then attempted to open our door using a master key while we were still occupying and paying for the room. We had to physically shut the door ourselves to prevent them from entering. This was not a simple misunderstanding, it was a serious breach of privacy, completely unprofessional, and made us feel unsafe. No guest should have to worry about staff attempting to enter their room before checkout, especially after clearly stating they are still inside.

No

No

Checked in after 7 pm. There was a problem with my trip advisor booking. The desk clerk was VERY helpful in sorting it out and getting me checked in. Rooms are basic but clean.