Red Roof Inn Suffolk

Over priced for amenities

Beds were very comfortable and the staff was super friendly.

Sticky substance on the floor that stuck to the bottom of your feet and made them black. Shower in the bathroom did not work and there was no drain plug to get a bath. Also the location was a a bit sketchy, I had my dinner stolen at the local Wawa

Honestly, nothing.

Nothing about the place met my expectations. The hallways were dirty. The other guests in the hotel were noisy throughout the night. As we walked to our room, you could smell the use of drugs. I had to go down and ask for more towels and wash rags. I mean, when you are staying in a double room, you should offer 4 towels and 4 wash rags. No breakfast was offered, not even coffee.

Value for a one night stay. Convenient to the event we were attending in the area. Friendly front desk staff. Room size was suitable for our one night visit. We did not use the shower/tub but the setup was nice and everything was clean.

Signs everywhere say no smoking. Could smell the marijuana when I walked in the building. My husband and I could also smell it on the third floor where we stayed. Viewing the back side of the hotel from the McDonald's parking lot, the room that would be across the hall from where we stayed was clearly someone who lives there. House plant and cat in the window, window open (likely to let the smoke out). We noticed multiple other windows open on that side of the hotel. Hotel is near a busy road, my fault for not taking into consideration. Lots of traffic on the road all night. Other customers were up all hours and slamming doors next to ours multiple times. If the hotel posted quiet hours this may help curtail that somewhat, but people have no concern for others trying to sleep. Car alarm going off in the parking lot multiple times during the night. Front desk staff is never at the desk. Only have a sign stating that they are helping other customers and please pick up the phone to reach them. At the normal time that people are supposed to check-in/check-out, they should be there already.

Area

Bugs in the room

We had no breakfast. The location was good. TV worked well. Room was clean. Linens clean.

No hair dryer. No bedside lamps at the bed.

The staff was nice and friendly. The location was excellent. Close to everything that we needed. Pet friendly.

Room could have been bigger or more spacious. Couldn't really open the curtains all the way because someone could look directly in.