Aiden by Best Western Sedona

Just coffee and fruit.

LOCATION, ROOM CONFORT, SERVICE

Very disappointing as a BW. High priced and sub standard.

In our 70’s and elevator was broken; no first floor rooms offered and no assistance with luggage up the stairs. Dirty, candy wrappers under the bed and on the floor, bathroom small, AC unit very loud, housekeeper walked into our room using her key, unannounced when we were resting. Not a good place to stay! Had great plans for Sedona but could not manage the stairs to leave and come back for sightseeing or dinner.

This is a really nice hotel for the price. The rooms are clean. The bed was comfortable. It has everything you need, including a pool, massage chair, and a fire pit. So what pray tell makes me take off three stars? The rooms have one of those old school alarm clocks built in. It was set for 6 AM, on the one day of this entire trip that we were supposed to sleep in. The hotel staff did not bother checking that when turning over the rooms I guess. The most obnoxious high-pitched alarm, that sounds like a smoke detector, jolting me awake. I spent three minutes trying to figure out how to turn it off, and I couldn’t unplug it because it was hardwired into the back of the bed or something, no visible access to the plug. So much for the one good night of sleep I was supposed to get on this trip. Note to hotel staff: if you’re gonna put alarm clocks in the room, make sure they are not set when guests arrive. We can set our own alarms. Please and thanks.

Our room was amazing. Beautiful views from our balcony! The beds were comfortable as long as you didn’t get too close to the broken down edges. Truly the only thing that keeps me from leaving 5 stars was zero breakfast. Expensive best western without breakfast just leaves me feeling like I didn’t get my money’s worth.

Close to restaurants

Staff was rude. Basically a glorified motel.

Nice staff, clean.

1960s era motel that has had a few upgrades.