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8.6 / 10 Guest Rating

Best Western Plus Franklin Square Inn Troy/Albany

One Fourth Street, Troy, New York, 12180, Troy, US

Best Western Plus Franklin Square Inn Troy/Albany - main view

About the Property

Recreation Opportunities
Enjoy a 24-hour fitness center and marvel at the view from the terrace and garden.

Complimentary Amenities
Relish in free wireless and wired internet access, full breakfast, and newspapers in the lobby.

Prime Location
Conveniently situated in the historic district of Troy, near key attractions like Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall.

To book your stay at Best Western Plus Franklin Square Inn Troy/Albany and experience these exceptional features, reserve now!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 3
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 4
Standard Room, 1 King Bed, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
1/7

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
1/7

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Desk, iron/ironing board, and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorDesk

1 King Bed

Non-refundable
Breakfast Included
20% OFF$166.61

$133.29

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 4
Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly) - Photo 5
1/5

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, wheelchair-accessible bathroom vanity, roll-in shower, low-height counter and sink, low-height door lock, height-adjustable showerhead, braille signage, low-height view port in door, grab bar near toilet, portable shower seat, raised toilet seat, visual fire alarm, wheelchair accessible, and wheelchair-width doorwaysNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRefrigerator

Accessible-1 King,Mobility Accessible,Roll in Shower,Wi-Fi,Non-Smoking

Non-refundable
Breakfast Included
20% OFF$162.64

$130.11

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 3
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 4
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator - Photo 5
1/5

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen BedsInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 1
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 2
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 3
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 4
Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly) - Photo 5
1/5

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

1 Queen BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Lever door handles, height-adjustable showerhead, low-height counter and sink, braille signage, portable shower seat, low-height view port in door, raised toilet seat, visual fire alarm, wheelchair accessible, low-height door lock, grab bar in shower, wheelchair-width doorways, and wheelchair-accessible bathroom vanityNon-Smoking, pet friendlyConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 Queen Bed, Bathtub, Pet Friendly Room, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 1
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 2
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 3
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 4
Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

1 King BedInternet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Large King Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$244.56

$195.65

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 1
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 2
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 3
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 4
Standard Room, 2 Queen Beds, Accessible, Bathtub - Photo 5
1/5

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds284 sq feet Internet - Free wired internet access Entertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Grab bar in shower, low-height view port in door, lever door handles, visual fire alarm, wheelchair-width doorways, braille signage, hand-held showerhead, wheelchair accessible, wheelchair-accessible bathroom vanity, low-height counter and sink, low-height door lock, portable shower seat, and raised toilet seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 2 Queen Beds, Bathtub, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$176.15

$140.92

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King BedEntertainment - 32-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board and wardrobe or closet; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Accessibility - 1 King, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$160.04

$128.03

Includes taxes & fees

Guest Reviews

8.6
Excellent162 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.1
Amenities8.7
Value for Money8.6
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

R
Rom
Verified booking
family
Standard Room
Stayed in Aug 20, 2025

"Good"

2.0

Terrible experience. We arrived at 1 a.m. to find a transient outside the entrance, and there were no clear signs showing the lobby is on another floor. Staff made me feel like I was bothering them by checking in late. The room was the worst part—smelled like sweat and dampness, like a dirty locker room. It felt unclean, and I couldn’t even sleep worrying about bed bugs. I left the next morning and booked another hotel, even though this stay was prepaid. Not worth the money or the stress.

Helpful?
J
Julia
Verified booking
Standard Room
Stayed in Aug 19, 2025

"Excellent"

8.0

It was safe and clean. Just what I needed after a long busy day of work and travel. I got some well needed rest.

Helpful?
J
Joann
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

No thanks

Helpful?
C
Cara
Verified booking
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Nice bed. Shower was nice. Nice tv and stations. Breakfast was good

Helpful?
B
Brenda
Verified booking
partner
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

Room was good bed comfortable,breakfast good,parking good

Helpful?
M
Meredith
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

Placed in the heart of downtown Troy! Close to unique shops, great coffee shops, lots of dining options and the very best Saturday Farmers Market. Staff is always friendly, and they do a great complimentary breakfast.

Helpful?
B
Bryan
Verified booking
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

The hotel itself is great, and there’s a neat little bbq place across the road, I would just avoid going out too far at night!

Helpful?
M
Minta
Verified booking
Standard Room
Stayed in Aug 9, 2025

"Excellent"

8.0

The hotel was lovely. Couldn’t give it 5 stars due to cleanliness. My room smelled of stale cigarette smoke. I asked about changing rooms and was told they were all sold out. Otherwise things were good. I didn’t partake, but the daily breakfast seemed popular among the guests with the lobby eating area full of guests each morning.

Helpful?
M
Mary E
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Good breakfast!"

8.0

Breakfast was one of the better free hotel breakfasts I’ve had!

Helpful?
L
Linda
Verified booking
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

Check in was smooth

Helpful?
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