8.1 / 10 Guest Rating

Sheraton Guilin Hotel

Name: Sheraton Guilin Hotel
Address: 15 Bin Jiang Road, Li Riverside, Close to Elephant Trunk, Guilin, cn
Rating: 8.1

15 Bin Jiang Road, Li Riverside, Close to Elephant Trunk, Guilin, cn

from US$108 / night

About the Property

Riverfront Location and Convenient Access

Located on the banks of the Li River in Guilin city center, Sheraton Guilin Hotel offers a serene retreat just 45 minutes from Guilin Liangjiang International Airport. Enjoy easy access to popular attractions like Elephant Trunk Hill and Zhengyang Pedestrian Street within minutes on foot.

Modern Comforts and Leisure Facilities

Experience comfort in modern rooms equipped with essential amenities like a flat-screen TV, minibar, and free wired internet. Unwind at the fitness center, outdoor pool, or sauna. The hotel also offers currency exchange, car rental, and tour assistance for a hassle-free stay.

Culinary Delights and Dining Options

Indulge in a variety of dining options at Sheraton Guilin Hotel. From authentic Chinese dishes at Cathay Restaurant to Western cuisine at Atrium Coffee Shop, and Italian fare at Bene On 7, satisfy your cravings without leaving the hotel.

Book your stay at Sheraton Guilin Hotel for a memorable experience in Guilin.

Facilities & Amenities

Offsite parking discounted rates available

Guest education on local ecosystems and culture

Clubhouse

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

7 rates found

1/6

Club King Room

This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, a mini-bar, executive lounge access, a wardrobe as well as garden views. The unit offers 1 bed.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Room 1 King Bed

Non-refundable

Room Only

20% OFF$188.51

$150.81

Includes taxes & fees

1/7

Club Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room offers a TV with satellite channels, a mini-bar, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.

32 sqm

Sleeps 3

2 Twin bed (90-130 cm wide)

Amenities

MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Club Room 2 Twin Beds

Non-refundable

Room Only

20% OFF$188.51

$150.81

Includes taxes & fees

1/6

Club Suite, 1 Bedroom

1 King Bed559 sq feet Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - LED television Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

52 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTelephoneHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Club lounge access, 1 Bedroom Suite, 1 King, East Building

Non-refundable

Room Only

20% OFF$276.24

$220.99

Includes taxes & fees

1/5

Room, 2 Twin Beds

2 Twin Beds323 sq feet Internet - Free WiFi and wired internet accessEntertainment - LED television Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

30 m2

Sleeps 3

2 Twin bed (90-99 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTelephoneHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Guest room, 2 Twin, West Building

Non-refundable

Room Only

20% OFF$136.04

$108.83

Includes taxes & fees

Guest room, 2 Twin, West Building

Non-refundable

Breakfast Included

20% OFF$157.01

$125.61

Includes taxes & fees

1/5

Room, 1 King Bed

1 King Bed344 sq feet Internet - Free WiFi and wired internet accessEntertainment - LED television Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettleSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, iron/ironing board, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNon-Smoking

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerMinibarSafety deposit boxTelephoneHair dryerBathrobe

Room Option

Board / Meal

Price for 1 night

Room 1 King Bed

Non-refundable

Room Only

20% OFF$134.53

$107.62

Includes taxes & fees

Guest room, 1 King, West Building

Non-refundable

Breakfast Included

20% OFF$157.01

$125.61

Includes taxes & fees

Guest Reviews

8.1

Excellent230 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Select topics to read reviews

DAVID

Verified booking

family_with_children

Standard Room

Stayed in Aug 10, 2025

"Excellent"

Excellent

8.0

Helpful?

Alexander

Verified booking

extended_group

Standard Room

Stayed in Aug 5, 2025

"Ok value. Probably wouldn’t stay again."

Excellent

8.0

Good location. Clean. Pool was warm but ambience not nice.

Restaurant expensive. Breakfast choice not great. Bar was bland.

Helpful?

Alexander

Verified booking

extended_group

Standard Room

Stayed in Aug 5, 2025

"Probably wouldn’t stay again."

Very Good

7.0

Ok location.

Restaurant expensive. Breakfast not great choices.

Helpful?

Lucio

Verified booking

family_with_children

Standard Room

Stayed in Jul 25, 2025

"Excellent"

Excellent

8.0

Strategic position

Helpful?

xin

Verified booking

solo_traveller

Standard Room

Stayed in Jul 6, 2025

"As a Marriott Platinum member, It's nightmare. Biohazards and management negligence. Avoid.""

Good

1.0

Location & Amenities Prime riverside location: Direct access to shopping streets and Elephant Trunk Hill. The 7th-floor Executive Lounge offers stunning misty views of Li River during rain. Breakfast variety is adequate, featuring local Guilin rice noodles.

Deeply Alarming Incidents As a frequent traveler with Marriott Platinum status (100+ nights), I’m shocked by what happened here: 1. Pillow with Suspected Biological Substance After 8 hours of sleep, I discovered dark, dried stains resembling blood on the pillow (photo evidence). Management declined responsibility, stating procedures were followed – implying guest causation. No remediation offered. 2. Confirmed Human Feces in Bathroom Noticed an unidentified object on the bathroom floor post-shower. Physical examination confirmed ≈10g of human feces (photo evidence). Staff acknowledged: "Bathroom inspection was overlooked during cleaning." Contamination was removed without further investigation. 3. Immediate Safety Failure in Relocated Room The replacement room’s balcony door handle detached due to loose screws upon initial operation (photo evidence), indicating poor maintenance. Additional Deficiencies Air quality: required full-window ventilation due to irritants causing persistent coughing. Non-functional AC: No observable difference between 26°C and 18°C settings. Outdated infrastructure: Cramped layout, low ceilings, visibly worn furnishings. Value concern: Priced 30-50% above comparable nearby properties. Objective Travel Advisory Exercise extreme caution. Management demonstrated negligence regarding biological hazards and safety protocols. At USD 100+/night, this represents poor value. Families should prioritize properties with rigorous hygiene standards.

Helpful?

Wickremaarachchi

Verified booking

solo_traveller

Standard Room

Stayed in Jun 21, 2025

"Exceptional"

Exceptional

9.0

Helpful?

Vladimir

Verified booking

solo_traveller

Standard Room

Stayed in Jun 20, 2025

"Exceptional"

Exceptional

9.0

Helpful?

yasin

Verified booking

Standard Room

Stayed in May 31, 2025

"Exceptional"

Exceptional

10.0

Great location , good size clean rooms, decent breakfast

Helpful?

Hélène

Verified booking

couple

Standard Room

Stayed in May 27, 2025

"Exceptional"

Exceptional

9.0

Helpful?

Светлана

Verified booking

solo_traveller

Standard Room

Stayed in May 9, 2025

"Exceptional"

Exceptional

9.0

Helpful?

2 3

5 6

Discover

Settings

Sheraton Guilin Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Club King Room

Amenities

Club Twin Room

Amenities

Club Suite, 1 Bedroom

Amenities

Room, 2 Twin Beds

Amenities

Room, 1 King Bed

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Excellent"

"Ok value. Probably wouldn’t stay again."

"Probably wouldn’t stay again."

"Excellent"

"As a Marriott Platinum member, It's nightmare. Biohazards and management negligence. Avoid.""

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"