Home2 Suites By Hilton Rochester Greece

Clean room, comfortable bed, good shower pressure. Breakfast options were great.

Pets are allowed and a nearby guest had a dog that barked nonstop for the first few hours we were there .

The room was clean and loved the shower.

Where the TV was on the wall and the pool was cold with not much heat.

The pool was nice

Overcharged on my account. Ruined my entire stay. Im still waiting for the first charges to come back to my account.

Good location right off the highway, just a few minutes away from local amenities. This is a new looking facility with HOT water, great water pressure, and simple but modern rooms. Rooms included dishwasher, plates, silverware, bowls, microwave and large refrigerator. Exercise room was well appointed for a hotel of this size with a bike, elliptical, 2 treadmills, free weights up to 70 lb, a bench, yoga mats, kettle bells. Pool was simple but the area was clean and there was ample seating. There is room for improvement in the area of service. On our stay towels were missing from exercise room and pool and had to be requested at front desk. Restroom near the pool was dirty and had a trash can overflowing with paper towels. Upon checkout, there was nobody at the front desk. I waited around about 5 minutes since I had few questions. Made a cup of coffee. A maintenance guy and a breakfast worker were in the back swearing and arguing about schedules or something so I just left my key cards on the desk and left. Biggest disappointment was the 'free' breakfast. A promotional poster in the elevator promised custom crafted sandwiches with cage free eggs, small batch made yogurt, all natural cheeses, etc. I thought for a minute I messed up and this premium breakfast was not included with my stay. Turns out the breakfast was included and there were premium ingredients, but they were first come first served and then cold or not refilled. In 2 mornings of breakfast, there were never any glasses for juices, ran out of butter and had to ask. Ran out of bagels and muffins both days. Ran out of wheat bread one day. No spray for the waffle iron, so one of the 2 left a gross burnt black residue on the waffles. Before they ran out, the cheese was a much better quality than I normally expect, they had a chicken sausage and a pork sausage option, and they had a fun chipotle maple syrup. However, the hot foods were not kept warm in their cabinet. It appeared they had just one breakfast attendant and he was not around the front much. If breakfast is listed as 6 to 10 am, I don't expect them to be running out of items at 7:30! Overall, this is a good place to stay for a night or even longer, but be warned that if they don't get the breakfast service dialed in then you might be better off planning on another option.

It was very close to my destination.

Breakfast could be a little better. And still replenish until about 15 minutes before cleanup time.